Senior Software Engineer, Platform
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
At OpenLoop, we’re building the infrastructure that powers seamless, reliable communication across the organization. As a Senior Software Engineer, Platform, you will play a critical role in standardizing how internal teams integrate with communication platforms (e.g., SMS, email, and other event-driven systems).
This hire directly addresses a core need: creating a scalable, consistent, and high-quality foundation for companywide communications. You’ll build greenfield systems that are both highly visible and mission-critical.
You’ll own technical decisions, ensure engineering excellence, and drive architectural quality while collaborating cross-functionally across the company.
What You'll Do
Architect and build event-driven platform systems from the ground up
Own projects end-to-end: architecture, implementation, testing, and delivery
Make high-quality technical decisions during active development
Standardize internal integration patterns for communication services
Improve observability, reliability, and performance across messaging systems
Partner cross-functionally with product, operations, and other engineering teams
Raise the technical bar through thoughtful design and code quality
Who You Are
Strong experience designing and building event-driven architectures
Proven ability to own projects from architecture through QA and release
Demonstrated critical thinking and strong problem-solving skills
Strong decision-making ability during active system design and development
Experience building scalable backend systems in production environments
Deep understanding of system design, reliability, and performance trade-offs
AWS expert
Preferred experience:
Experience building systems for programmatic SMS delivery or email platforms
Experience working on communication infrastructure or messaging pipelines
Familiarity with distributed systems and asynchronous processing patterns
Experience building platform-level or shared infrastructure services
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.