Senior Software Support Engineer
OWT (a Swisscom company) is a strategy and technology consulting firm. We help our clients leverage new technologies to reshape their business, create innovative products, and transform their organizations.
Your mission:
- Act as the direct point of contact for our clients and play a key role in the continuity and quality of our software solutions
- Diagnose and resolve technical incidents in collaboration with our teams and clients
- Monitor the proper functioning of applications, fix anomalies, and contribute to the continuous improvement of solutions
- Prepare and provide clients with regular reports (errors, incidents, usage, security)
- Document and maintain the technical knowledge base
- Develop and maintain solutions with our project teams, applying development best practices and participating in code reviews
Your qualifications:
- A minimum of 8 years of experience in software development and application support
- Solid experience with IT support management processes and tools (ITSM)
- Proven experience in Java and the Spring framework
- Good knowledge of databases and SQL
- Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Familiarity with continuous integration, continuous deployment, and DevSecOps culture
- Proficiency working under Linux via command line, including log extraction, service administration, and application configuration
- Experience with web technologies such as TypeScript, CSS3, HTML5, Angular, or React is a plus
- Fluency in French and English (minimum C1 level); German is a plus
What we offer:
- A dynamic and highly collaborative culture driven by a shared passion for technology and innovation, with a strong client focus
- A growth-oriented environment with a clear career path and accelerated career progression
- A modern work model combining office presence, home office, and client-site collaboration
- A competitive salary and a strong work-life balance
- The opportunity to work with prestigious clients on diverse and cutting-edge technology projects
- A team of experts always ready to share knowledge and provide constructive feedback
- A proven mentoring model to support your personal and professional development throughout your time at OWT
- Conveniently located offices in Geneva, Lausanne, Zurich and Bern
Join our team of passionate experts and take your career to the next level in a company with a unique culture.
Interested in learning more about OWT? Check out our LinkedIn page!