(Senior) UX Writer - Freelance

At Netguru, we're all about helping innovators and entrepreneurs shape the world through beautiful software. That is our mission.

With employees from 15+ different countries, we've worked with over 800 clients from more than 50 countries. To name some of them: OLX Motors Europe, UBS, Careem.

But we're not just another tech company. As a Certified B Corporation®, we're dedicated to creating an inclusive environment for all, and we take our commitment to sustainability seriously.

How freelancing works at Netguru?

As a Netguru freelancer, you can choose what works well for you. You decide when, where, and how you work on projects and tasks.

We match you with work that fits your skills. Plus, you have access to various opportunities across different industries and companies. That means you will not only gain more experience, but also develop various skills.

But there's more. Netguru freelancers can benefit from full-time collaboration and really be a part of the team.

So, are you ready to make an impact? Join Netguru, and let's build beautiful software together.

We’re looking for a UX Writer who will take full ownership of the end-to-end content experience within our Courier app — from onboarding flows to day-to-day delivery interactions. Your work will ensure that every touchpoint is clear, human, and aligned with our tone of voice.

You’ll join a multidisciplinary product team consisting of designers, product managers, engineers, and localization partners. Your responsibility will include auditing, rewriting, and creating content that is compliant, consistent, and scalable across multiple markets. This is a hands-on role suited for someone who enjoys crafting impactful language, collaborating closely with others, and applying design thinking and AI tools to improve clarity and inclusivity.

Position: UX Writer

Contract: B2B / Remote

Rate: 30–40 EUR/hour

English: C2

Requirements

What we’re looking for

Craft

• Proven ability to write and structure product content that’s simple, accessible, and human.
• Strong command of brand voice and ability to build trust across diverse markets.
• Experience integrating AI tools into writing and testing workflows while maintaining quality and accuracy.
• Understanding of design principles and close collaboration with product designers.
• Ability to balance clarity, compliance requirements, and localization needs.

Communicate

• Ability to tell clear, compelling stories that connect user needs with business goals.
• Confidence in explaining design intent and content decisions with empathy and transparency.
• Skilled in creating alignment through documentation, storytelling, and clear written communication.
• Strong interpersonal skills and ability to build trust across teams.

Collaborate

• Comfort working with design, product, engineering, localization, legal, and communications.
• Ability to navigate complex discussions and find common ground with cross-functional partners.
• Contribution to content standards, scalable systems, and documentation.
• Willingness to foster a supportive, learning-oriented, and curious team culture.

What you’ll do

• Own the Courier app’s product content across the entire journey, ensuring clarity, coherence, and usability.
• Create, review, and maintain content for onboarding, operational flows, and day-to-day interactions.
• Audit existing content and ensure compliance, consistency, and scalability across markets.
• Work closely with designers, PMs, engineers, localization, legal, and comms teams.
• Apply design thinking and AI-enhanced workflows to streamline writing, testing, and iteration.
• Help build and maintain shared content standards and systems.

Benefits

In return, we offer:

• Flexibility: 100% remote work.
• Professionality: dev-friendly processes, like Continuous Integration and Code Review, work in line with Agile methodology.
• Diversity: projects from various industries like fintech, healthcare, insurance, or education.
• Growth: work with a team of experts and continuous development of your hard and soft skills.
• Knowledge: knowledge sharing sessions, internal knowledge base.

Curious to learn more about working as a Netguru freelancer? All the information you need is here: Netguru Talent Marketplace.

Looking for a full-time job? Check out our Career Page and find out more about our open recruitment processes.

If you need any disability-related adaptation at any step of the recruitment process – simply let the recruiter know! We'd be happy to help.

Don't hesitate and apply right away.