Service Engineer Food (Based Indonesia)

• Supporting commissioning and installations and SATs of new machines, on customers’ sites and – where necessary – during the finalization and FAT at our CoCs. Updating and completing of site documentation.
• Perform general field service activities on site including preventative maintenance, calibrations and overhauls, fault finding machine inspections and spare parts listing.
• Giving the customers, ASM and ASA technical advice on site or via telecommunication; clarify problems and solutions with CoCs where necessary.
• Recommend actively necessary technical improvements (overhauls, modernizations, modifications) and spare-parts replacements.
• Do all related and corresponding reporting and filings to these activities. Explain service-job before start to customer and after completion. Create a list and follow-up on open-points.

Qualifications

• Bachelor's degree in mechatronic or related field.

• Pre-knowledge of field service (approx.. 3 - 5 years) Working experience in Packaging industry (approx. 3 years), Some working experience in other industries (approx. 3 – 8 years)

• Good verbal and written English skills.

• Good Bahasa Indonesiaspoken and written language

• Ability to make updates to Rockwell / Siemens PLC programs and HMI. 

• Willingness to travel up to 80% in the Asia / Pacific Region.