Service Maintenance Planner & Administrator
The Service Maintenance Planner/Administrator plays a critical role in ensuring high system availability, operational reliability and efficient maintenance execution across Energy Drive Systems’ installed base.
This role is responsible for proactively planning and scheduling maintenance activities, coordinating resources and contractors as well as maintaining high quality asset and work order data in the CMMS. In parallel the role monitors system health through centralised monitoring platforms, manages alerts and ensures timely escalation and resolution of abnormal or critical conditions.
The role contributes directly to Energy Drive Systems’ transition toward a centralised virtual control room model and supports continuous improvement of maintenance and monitoring processes globally.
Maintenance Planning & Scheduling
- Develop detailed maintenance job plans, including work scope, labor requirements, materials, tools and equipment.
- Create and maintain a rolling two-week maintenance schedule within the CMMS (MaintainX), ensuring effective resource levelling.
- Coordinate maintenance activities with client personnel, internal technical teams and subcontractors to ensure safe, efficient execution.
- Review completed work orders to ensure feedback quality and accuracy as well as continuous improvement of planning standards.
- Develop and maintain standard preventive maintenance job plans and procedures.
- Writes clear, concise and technically accurate work instructions and procedures.
- Maintain accurate and up-to-date asset hierarchies, asset registers and maintenance records within the CMMS.
- Manage spares and inventory data within the CMMS to support maintenance readiness and cost control.
- Proactively identifying planning gaps, resource constraints or emerging risks and communicate these to management.
Systems Monitoring
- Monitor system alerts generated via Fulcrum and other monitoring platforms and coordinate with technicians to ensure timely acknowledgement.
- Apply alarm management principles to triage alerts based on severity, impact and urgency.
- Utilise Fulcrum, PNP SCADA, Ignition, plant P&IDs, OEM manuals and technical documentation to determine appropriate responses
- Ensure alerts are escalated promptly and accurately according to established escalation procedures.
- Track alert responses through to resolution, ensuring timely close-out and accountability.
- Ensure all alert activity and resolutions are correctly logged in the CMMS.
- Liaise with the Data team to ensure resolved alerts and interventions are captured for performance and savings reporting purposes.
- Ensure data is available for system health reporting, including alert trends, reccurring issues and potential operational risks.
- Recommend improvements to alert configuration, escalation processes and response protocols.
Systems & Process Improvement
- Contribute to the establishment and ongoing development of a centralized virtual control room for global system monitoring.
- Assist in developing and refining control room processes, procedures and operating standards.
- Lead or support initiatives to improve CMMS utilization and data quality across maintenance operations.
- Drive integration of monitoring and reporting into the CMMS to improve data visibility and cross-functional collaboration.
- Support continuous improvement initiatives focused on maintenance effectiveness, system reliability and operational efficiency.
Requirements
Knowledge
- Degree/Diploma in Electrical Engineering, Process Engineering or a related technical discipline.
- Recognised Maintenance Planning qualification.
- Red Seal in Power Plant Operations (advantageous).
- Good understanding of electrical systems including variable frequency drives (VFDs).
- Familiarity with remote or central control room operations and alert management protocols.
- Understanding of alarm filtering, prioritization and escalation principles.
- Ability to interpret and correlate technical data from multiple sources.
- Strong working knowledge of CMMS platforms (MaintianX or similar).
Experience
- Minimum of 5 - 8 years’ experience in maintenance planning, reliability or a supervisory maintenance role.
- Practical experience in a control room, remote monitoring or industrial operations environment.
- Exposure to electrical, automation, SCADA or process control systems.
- Experience working in multidisciplinary teams supporting operational or asset performance objectives.
- Experience coordinating with clients, contractors OEMs in an operational environment.
Competencies & Attributes
- Strong analytical and problem-solving skills.
- Clear and professional communication with client personnel, internal teams, OEMs and contractors.
- Ability to prioritise tasks effectively in a dynamic operational environment.
- Strong documentation and reporting skills.
- Ability to balance short-term operational demands with long-term reliability goals.
- Self-directed and comfortable working with limited day-to-day supervision.
- Collaborative approach across departments and disciplines.
- Results-driven and proactive.
- Resilient and able to perform under pressure.
- Curious and continuously seeking process and system improvements.
- Service-oriented with a strong sense of accountability.
- Adaptable and open to learning new tools, technologies and systems.
Benefits
Salary Range - Market related guaranteed package
Medical Aid - company pays 50% up to R1500 a month
Death, Dreaded disease, Disability - Co contributes 50%