Site Autonomy Manager

Job Summary

The Site Autonomy Manager’s primary role is to oversee and support the operational fleet in their respective site location and provide multi-site support as needed. In addition to hands-on technical responsibilities, the SAM will be responsible for training new SAEs, interviewing SAE candidates, escalating critical issues to senior management, and providing on-site support across multiple locations when required. This role combines technical expertise with leadership and cross-functional collaboration to ensure operational success and safety.

Essential Responsibilities

• Coordinates and implements vehicle upfits to support fleet upgrades and initiatives
• Debugs electrical and mechanical issues on the vehicles 
• Executes on-site sensor calibrations
• Executes on-site testing of feature improvements
• Performs preventative maintenance on May vehicles 
• Records issues found and resolutions, escalating in proper channels as necessary
• Assists in testing the autonomous operation of the vehicle to ensure it follows May’s standards for safety and rider comfort 
• Implements hardware changes in the field, ensuring safe operation for return to service
• Communicates issues and successes to the engineering team, and drives resolution
• Perform data acquisition by utilizing vehicle sensor suite
• Coordinates and develops the on-site configuration and deployment of autonomous technology in designated locations
• Build and maintain local May Mobility mapping assets
• Assist in fleet cleanliness and demo readiness

• Training and Mentorship:
• Lead the onboarding and training process for new Site Autonomy Engineers (SAEs), ensuring they acquire the necessary technical and operational skills.
• Develop and maintain training materials and programs in collaboration with the Learning & Development team.
• Act as a mentor to SAEs, supporting their professional growth and development.
• Multi-Site Support:
• Provide technical and operational support to multiple site locations as needed.
• Assist in ensuring consistent operations and best practices across all locations.
• Act as the point of contact for multi-site coordination and deployment needs.
• Issue Escalation:
• Monitor and address operational challenges, escalating critical issues to senior management in a timely and organized manner.
• Provide detailed reports on escalated issues, including resolution steps and potential preventative measures.
• Travel and On-Site Support:
• Travel to various site locations to provide hands-on technical support and leadership.
• Act as an on-site representative for major launches, upgrades, and critical operational needs.
• Leadership and Collaboration:
• Collaborate with cross-functional teams, including engineering, operations, and senior leadership, to improve processes and resolve complex issues.
• Support the development and implementation of fleet-wide initiatives.
• Interviewing SAE Candidates:
• Participate in the recruitment process for new SAE candidates.
• Conduct technical and behavioral interviews to evaluate candidate qualifications.
• Provide feedback to the hiring team, contributing to hiring decisions and team composition.

Skills and Abilities

Success in this role typically requires the following competencies:

• Impeccable discretion and integrity when handling confidential or sensitive information
• Ability to understand and relate to the agile startup and engineering mindset
• Excellent written, verbal, and presentation skills
• Strong attention to detail and highly-organized
• Ability to multitask and adapt to shifting priorities in a fast-paced work environment
• Passionate about self-driving cars and their impact on the world

Qualifications and Experience

Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience:

Required

• 3 years of working experience
• Proven ability to manage and prioritize multiple projects across locations.
• Strong interpersonal and communication skills, with the ability to train and lead teams.
• Experience working in a fast-paced, multi-site operational environment.
• Experience conducting technical interviews and evaluating candidates.
• Ability to travel up to 30% of the time for site support.

Desirable

• 1 year of experience in the SAE role
• Demonstrated success in training and mentoring technical teams.
• Experience in escalation processes and communicating with senior management.

• Familiarity with project management tools and techniques.
  
  

Physical Requirements

• Standard office working conditions which includes but is not limited to:
• Prolonged sitting
• Prolonged standing
• Prolonged computer use

Travel required? -  Frequent: 26%-50%

Want to learn more about our culture & benefits? Check out our website!

May Mobility is an equal opportunity employer.  All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis.   Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary.  Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know.

Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners.