SMB Account Executive (ecommerce)
Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.
Read about our mission, story and values here.
To find out more about our perks, click here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.
Thriving at Rewind:
We embrace the fast-paced, ever-changing nature of startup life. If you love working with speed, agility, and creativity, you’ll feel right at home here. Here's what it takes to succeed with us:
Team-First Mentality: We put teamwork at the core of everything we do, believing that we are better when we are together. Success is shared, and when the team wins, we all win.
Performance-Driven Mindset: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. We go beyond meeting expectations - we aim to exceed them.
Flexible Work-Life Approach: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.
Customer Centricity: Our commitment to customers shapes everything we do. We listen, build relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused on solving problems that matter most to our users.
Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our success.
We Make Time for Fun: We work hard and make time to enjoy the journey. It’s not just about hitting milestones—it’s about making the experience rewarding along the way.
We’re looking for an SMB Account Executive (ideally with Shopify/ecommerce experience) to help Rewind reach and support the thousands of growing ecommerce merchants who rely on us to protect their critical data. You’ll run a high-velocity, full-cycle sales process for small to mid-sized Shopify merchants—qualifying inbound interest, running efficient discovery, and closing predictable, scalable revenue.
This role is ideal for someone early in their sales career: a current SMB AE, or a high-performing BDR ready to step into their first closing role. Shopify experience is strongly preferred (agency, app, merchant, or ecosystem).
You’ll work closely with Marketing and Sales Leadership to refine our approach for the SMB segment, test new outbound plays, and ensure every merchant gets a fast, trusted, human experience aligned with Rewind’s values.
What you’ll do
Full-cycle sales ownership
Run a consistent, end-to-end sales process from qualification through close.
Lead concise discovery to understand each merchant’s storefront, workflows, and risks.
Deliver clear, value-driven demos and guide prospects through trials.
Maintain accurate pipeline hygiene in Salesforce; leverage AI tools to streamline research and follow-ups.
Inbound qualification & high-velocity execution
Prioritize and respond to inbound leads from Shopify Marketplace and marketing channels.
Drive predictable monthly revenue by managing a steady volume of opportunities.
Experiment with messaging, sequences, and offers to improve conversion rates across the funnel.
Light outbound & ecosystem engagement
Run targeted outbound to high-potential merchants within defined ICP ranges.
Build familiarity with Shopify ecosystem partners and agencies to uncover new opportunities.
Share trends, objections, and product gaps with Sales and Product teams to improve our overall motion.
Customer advocacy & collaboration
Represent merchant needs internally with clarity and empathy.
Partner with Customer Support and Customer Success to ensure smooth onboarding and long-term value.
Participate in team learning rituals, supporting a culture of experimentation and accountability.
What you’ll bring
1+ year of closing experience in SMB SaaS or 1–2 years as a high-performing BDR or SDR ready for an AE role.
Understanding of ecommerce fundamentals, app ecosystems, and merchant pain points.
Strong discovery and communication skills; you explain value clearly without jargon.
A growth mindset: resilient, curious, and comfortable being uncomfortable.
Commitment to trustworthy, customer-centric, respectful interactions.
Nice to have
Direct experience with Shopify—either selling into the ecosystem, working for a Shopify merchant, or supporting Shopify merchants in an agency/app environment.
Experience selling data protection, security, dev tools, or other technical SaaS.
Familiarity with ecommerce platforms beyond Shopify (BigCommerce, Magento, etc.).
Prior quota-carrying ownership in a high-velocity motion.
Comfort with running fast experiments across outreach, messaging, or demo structure.
Location and working hours
This role is remote across Canada, with a preference for candidates working in Eastern Time (EST), ideally in Toronto and Ottawa.
Salary range
~ $65,000 - $85,000 (+ variable compensation)
Compensation Philosophy
The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
If your expectations are above this range, it may be because your experience aligns with a more senior level. In some cases, we’re open to hiring at a higher level for the right person and are committed to paying competitively and fairly.
If your experience is closer to an earlier career stage, we may still consider your application. In that case, we would evaluate the role at a different level within our levelling framework, which would correspond to a salary below the range shown.
Pay is just one part of the overall compensation at Rewind.
Why join Rewind
At Rewind, you’ll help shape the future of data protection for thousands of businesses. We’re performance-driven, innovative, and not afraid to challenge what’s possible. You’ll join a team that values trust, accountability, and respect for people’s time — and encourages every employee to experiment, think critically, and grow.
We support innovation through experimentation — including smart use of AI tools — and believe the best ideas come from those who aren’t afraid to push boundaries.
How Rewind Will Support You
We know that enjoying the journey is just as important as reaching our goals. We work hard to create a positive, inclusive environment where fun and laughter are part of our everyday routine. We also offer a variety of benefits to support your success both at work and in your personal life which includes but is not limited to:
Flexible work hours
Employee stock options
Health benefits
3 weeks vacation
7 life leave days
2 Level Up days for professional development
1 volunteer day
Summer Fridays and office closed during the holiday break in December
Paid parental leave
Professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
$1000/year wellness/home office allowance
Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. We value how each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We strongly encourage candidates of all different backgrounds and identities to apply.
AI Usage
Our recruitment process may include the use of artificial intelligence–enabled tools to help manage and review applications efficiently. These tools assist our team, but hiring decisions are ultimately made by human reviewers.
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