Social Media & Community Specialist
Role Overview
We're looking for a Social Media & Community Specialist that will be responsible for managing content distribution across social media platforms and community channels, while building engagement with followers and community members. This role also monitors social media trends and audience conversations to provide insights to the content and creative teams regarding relevant topics, content angles, and formats.
Key Responsibilities
Content Distribution
- Manage publishing and distribution of content across various social media platforms.
- Ensure content is posted according to schedule and optimized for each platform.
Community Management
- Manage interactions with followers and community members through comments, direct messages, and community channels.
- Encourage engagement and maintain active, positive conversations within the community.
Audience Engagement
- Respond to questions, comments, and feedback from the audience in a timely and relevant manner.
- Identify topics frequently discussed by the audience.
Trend Monitoring & Insights
- Monitor social media trends and audience conversations.
- Provide insights and recommendations to the content and creative teams on content angles, formats, and relevant topics.
Requirements
- 1–2 years of experience managing brand social media accounts or digital communities.
- Familiar with platforms such as Instagram, TikTok, X, YouTube, Telegram, and Discord.
- Strong communication skills and responsiveness when engaging with audiences.
- Up-to-date with social media trends and internet culture.
- Familiar with social media management and analytics tools.
- Familiar with the investment industry: stocks, crypto, forex, bonds etc