Social Services Director | Senior Living

Social Services Director
Salary Range: $62,500 - $73,100 annually

We are seeking a compassionate, relationship-centered Social Services Director who believes that strong communities are built through citizenship, connection, and care. In this role, you will lead the day-to-day Social Services function within the community, supporting residents and families while partnering closely with the interdisciplinary team to ensure each person is treated with dignity, respect, and belonging.

This is an opportunity for someone who sees social services as more than problem-solving. We are looking for a leader who fosters trust, strengthens relationships, and helps create a culture where residents, families, and team members feel heard, valued, and supported.

Position Summary

Responsible for the day-to-day operation of Social Services in the assigned community, working directly with residents, family members, and coordinating care and support across the interdisciplinary team.

What You’ll Do

• Assess, evaluate, and work to meet the psychosocial needs of residents.
• Build meaningful relationships with residents and families to support well-being, belonging, and quality of life.
• Partner with the interdisciplinary team to coordinate care and advocate for resident needs.
• Assist in the preparation of the Social Services budget and maintain compliance with budgetary guidelines.
• Assist with creating, implementing, reviewing, and revising Social Services policies and procedures, updating them as needed.
• Provide information and referrals to residents, families, and staff, linking individuals to internal and external resources.
• Share information regarding available financial resources and help maintain and ensure continuation of monetary benefits for which residents may be entitled or eligible.
• Mediate disputes among residents, families, and staff with professionalism, empathy, and a solutions-focused approach.
• Support crisis intervention efforts and help individuals develop healthy alternative coping strategies.
• Design, implement, and evaluate programs and services that serve individual needs and interests.
• Foster a culture of citizenship by encouraging engagement, mutual respect, and positive community relationships.
• In compliance with Company policy, if applicable, interview, hire, develop, supervise, and manage the performance of direct-report staff.
• Perform other duties as assigned.

The ideal candidate is:

• Deeply committed to building strong relationships with residents, families, and team members
• Passionate about creating a culture of citizenship, dignity, and belonging
• Skilled in assessment, advocacy, conflict resolution, and crisis support
• Organized, collaborative, and able to balance compassion with sound judgment
• Comfortable working across departments to coordinate services and improve resident outcomes

Why Join Us?

You’ll join a team that values human connection, collaboration, and community. We believe excellent social services leadership helps create an environment where residents can thrive, families can trust, and team members can do meaningful work together.

If you are a strong relationship-builder who leads with empathy and believes in the power of citizenship and community, we’d love to hear from you.

Qualifications

Basic Qualifications & Experience

• Bachelors Degree in Social Work required, Masters Degree in Social Work preferred.
• A minimum of two (2) years experience in long-term care preferred.
• 1-year experience in a supervisory capacity.
• Experience with computer word processing and database programs.
• Must be able to read, write and speak the English language.
• Must possess excellent customer service skills

Working Conditions / Physical Requirements

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Sits, stands, bends and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Frequently interacts with relevant stakeholders including team members, applicants, hiring managers, developers, consultants, brokers.

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider!  These may vary based on the status of the role (PT, FT, or PRN).  

•    Health Coverage

•    Health Savings Accounts 

•    Retirement (with match)

•    Dental, Vision, Disability & Life Insurance

•    Paid Time Off plan

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications until 04/20/26. Job posting may close early due to the volume of applicants.    

All your information will be kept confidential according to EEO guidelines.