Software Consultant - (Manufacturing clients)

We are now looking for a full-time (SaaS) Solution Consultant with Manufacturing Industry Clients to join our RELEX family in Atlanta. You’ll join the operations team of 100+ people, who will help you succeed in your new role. You will design, configure, and deliver RELEX products to best fit customers’ needs. You will also contribute to the development of new product areas and implementation best practices with standard travel between 30% – 50%. Must be located in the metro-Atlanta area or open to immediate relocation.  

Our Customer Operations team partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams.

Join us as a (SaaS) Solution Consultant, and this is some of what you’ll be doing:

The RELEX software platform utilizes a front-end configuration process to build a unique solution for every customer. Supply Chain Consultants are expected to master that configuration to solve all customer challenges and equip them with the most optimized system possible. This is a heavily customer-facing role working with Manufacturing Industry Clients. 

Project work:

• Steer and manage different aspects of retail and supply chain planning implementation projects in the fields of demand forecasting, replenishment, and process development
• Gather business requirements from customers and create process documentation
• Conduct detailed data analysis to uncover strengths and deficiencies in customer processes to guide optimal solution builds
• Design and build the customer solution
• Design business processes around the solution
• Build and test configurations to support customer workflows and support the customer through User Acceptance Testing
• Train the customer to become proficient and self-sustaining in their customized software solution
• Test and validate key performance metrics like forecast accuracy, inventory projections, cost reductions, etc.
• Perform business insight and problem-solving activities at the strategic, operational, and organizational level

Internal work:

• Challenge and develop implementation and solution best practice for different industries (i.e. Grocery, DIY, Home Goods, CPG, etc.)
• Work with the team to expand industry and product knowledge as both a trainer and participant
• Interact with our global teams to assist international projects and share practices between regions

What we're looking for:

• 3-6 years+ of work experience with Manufacturing industry focus in supply chain planning, demand and inventory planning, software implementation or other relevant area in retail / supply chain / consulting industry OR a degree in Supply Chain Management, engineering, math, computer science, or software systems.
• Must have substantial experience working in the Consumer Package Goods (CPG) or manufacturing industry. 
• Experience with production or distribution planning and/or scheduling solutions
• Experience with Microsoft SQL server or other structured programming languages.
• Experience in a minimum of three of the following areas:
  • Supply Chain Management (SCM)
  • Inventory management
  • Demand forecasting
  • Operations research
  • Optimization
  • Logistics
  • Retail planning & optimization
  • Business Data analytics
  • Experience building and tracking Key Performance Indicators (KPI’s)
  • Linear programming
• Experience using AI-powered tools to enhance analysis, documentation, and day-to-day productivity
• Ability to leverage AI solutions to streamline repeatable workflows and improve planning or reporting processes
• Practical understanding of large language models (LLMs) and prompt design, with the ability to apply them to real-world supply chain or analytics use cases
• Interest in staying current with emerging AI technologies and identifying opportunities to improve team efficiency
• Ability to travel up to 50%
• Nice to have some experience in the following areas:
  • Technical / coding ability

What we consider as an advantage:

• Excellent analytical and problem-solving skills
• Previous consulting experience
• Experience in inventory management, demand planning, replenishment, and/or allocation
• Capability to interact confidently with customer stakeholders from end users to C-level
• Ability to understand Supply Chain Management and other retail planning systems from business and IT perspectives
• Entrepreneurial attitude with an interest in growing the business
• Strong work ethic, ability to learn on the fly, autonomy in delivering tasks, and self-starter approach to taking on new challenges and expanding your horizons.
• Familiarity with large sets of data and the ability to parse through to find key information
• Based or willing to relocate to the metro Atlanta area
• Fluent in both Spanish and English

Our US Office:

You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.  

• An international career and learning opportunities 
• A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future 

These are the RELEX key benefits 

• Flexible working 
• Annual leave 
• Internet and mobile phone benefits 
• Diverse, inclusive, and supportive work culture 
• Meaningful work with a commitment to a more sustainable future 
• Strong team spirit through company parties, two team days per year, and after-work activities 
• Family-oriented policies 
• Flat hierarchies   
• Two paid volunteering days each year 

We’re always ready to welcome new RELEXians to our team because your enthusiasm and expertise allow us to keep innovating and creating the future of planning for retail and consumer brands. If you’re ready to be part of our growth, apply now.

About RELEX: 

RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. 

With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact.  Companies like AutoZone, Sprouts, and PetSmart trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Join us and make an impact on the world and your career! 

Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.  

RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.