Software Engineer in Test - Lead

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role. 

About TCP (TimeClock Plus):  
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook

The Software Engineer in Test - Lead will own the quality assurance strategy and execution for the product, ensuring the delivery of high-quality software across web and mobile platforms. This role requires a strong hands-on leader who can actively contribute to testing efforts while guiding and mentoring a team of manual and automation engineers. The ideal candidate combines technical depth, leadership capability, and a strong passion for quality engineering. 

As a Software Engineer in Test - Lead, you will:  

• Lead, mentor, and support a team of QA engineers across manual and automation testing.
• Review test results, analyze defects, identify bottlenecks, and recommend quality improvements.
• Conduct regular 1:1s, performance evaluations, and create individual development plans to address skill gaps.
• Prepare and present QA status reports, quality metrics, and risk assessments to stakeholders.
• Act as the primary escalation point for QA-related issues and ensure timely resolution.
• Promote industry best practices, modern QA methodologies, and continuous improvement within the team.
• Define and implement the overall QA strategy, covering manual, automated, API, and performance testing.
• Develop detailed test plans, test cases, and test scripts for new and existing features.
• Perform and oversee testing for both web and mobile applications.
• Drive automation initiatives to improve test coverage, reduce regression cycles, and improve release confidence.
• Design, execute, and review API test cases and ensure strong coverage of backend services.
• Plan and execute performance and load testing using tools such as JMeter.
• Collaborate closely with Product, Engineering, DevOps, and Operations teams to understand requirements and align testing strategies.
• Actively contribute by writing and maintaining automation test scripts, use cases, and test scenarios.
• Provide technical reviews of automation frameworks, scripts, and performance test plans.
• Support CI/CD pipelines by integrating automated tests and enforcing quality gates.
• Work closely with DevOps and Release Management teams on releases, deployments, and environment readiness.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in software testing, with at least 2 years in a QA Lead or senior QA role.
• Strong hands-on experience in writing automation test scripts and frameworks.
• Proficiency with automation tools such as Playwright and Cypress.
• Experience testing both web and mobile applications.
• Strong understanding of API testing concepts and tools.
• Hands-on experience with performance testing using JMeter.
• Solid understanding of manual testing fundamentals alongside automation.
• Experience using version control systems such as Git.
• Exposure to cloud platforms and environments, preferably AWS.
• Experience supporting releases, deployments, and CI/CD pipelines.
• Working knowledge of Agile/Scrum methodologies.
• Ability to identify, analyze, and clearly communicate software defects.
• Strong understanding of requirement analysis, triage, and defect lifecycle management.
• Ability to multitask, work under pressure, and meet tight deadlines.
• Strong communication, leadership, and stakeholder management skills.
  

  Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times. 

Benefits

• Competitive salary based on experience 
• PTO and Sick leaves 
• In-Patient Health insurance 
• Provident fund and EOBI 
• The work/life setup you need to be successful 
• A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results 
• The opportunity to work with amazing talent in a fast-growing company that really values its team 
• Company sponsored training, workshops, education, and team building.   
• The chance to make a genuine impact on the company’s growth.  
• Plenty of challenging work and the opportunity to stretch yourself.  
• Every day you’ll get to work with amazing talent in a fast-growing company that really values their people.