Software Implementation Specialist
About us
AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.
About AB InBev Growth Group
Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.
In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.
We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.
About the role:
As a Software Implementation Specialist, you will be at the forefront of the digital transformation of BEES’ partner companies.
This role is responsible for leading the implementation of BEES frontline solutions by deeply understanding partners’ commercial structures, sales processes, post-sales routines, targets, and business models, and translating them into a successful digital transformation plan.
You will act as a trusted advisor to our partners, ensuring the effective adoption of BEES products while driving measurable improvements in sales performance and customer experience.
This is a high-impact, client-facing position with strong exposure to commercial strategy, technology implementation, and international collaboration.
What you'll do:
- Map partners’ current sales and post-sales processes, structure, KPIs, and commercial strategy.
- Understand BEES’ recommended business model for sales representatives and customer service teams and adapt the value proposition to each partner’s reality.
- Lead the implementation of BEES Force and other frontline solutions (BEES Care, BEES Grow).
- Develop and execute a structured transformation plan within short timeframes.
- Conduct follow-ups with partners, ensuring progress tracking and performance analysis.
- Prepare and deliver training sessions and materials for sales teams, customer service, telesales, and related stakeholders.
- Identify improvement opportunities and escalate product enhancement needs to internal teams.
- Manage partners simultaneously, ensuring organization, prioritization, and high-quality delivery.
- Perform market visits and travel frequently to support implementations.
- Analyze results and support partners in driving performance through data and insights.
What you'll need:
- Experience managing or closely working with frontline Sales Teams.
- Strong commercial background with exposure to software or system implementation.
- Experience with CRM tools.
- Excel skills (advanced/intermediate desirable).
- SQL knowledge is a plus.
- Strong communication and leadership skills.
- Ability to translate business strategy into system implementation.
- Analytical mindset with experience in performance tracking and results analysis.
- High organizational skills and agility to manage multiple partners simultaneously.
- Willingness and availability to travel frequently.
- Intermediate English (written and spoken) — exposure to global stakeholders is expected.
More about you:
- You have a strong commercial drive and enjoy being close to clients.
- You’re curious and eager to learn different business models.
- You’re comfortable in dynamic environments with travel and on-site routines.
- You can quickly absorb complex partner realities and transform them into structured action plans.
- You thrive in expansion phases and want to grow alongside the team.
- You’re motivated by digital transformation and the opportunity to impact sales and CX teams at scale.
What We Offer:
- Performance based bonus*
- Attendance Bonus*
- Private pension plan
- Meal Allowance
- Casual office and dress code
- Days off*
- Health, dental, and life insurance
- Medicines discounts
- WellHub partnership
- Childcare subsidies
- Discounts on Ambev products*
- Clube Ben partnership
- Scholarship*
- School materials assurance
- Language and training platforms
- Transport allowance
*Rules applied