Solutions Engineer (APAC)

At Veriff, our Go-to-Market Division is the driving force behind our mission to create a safer, more trustworthy online world. We are a dynamic team dedicated to growing our customer base and enhancing our brand’s global presence. With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause. Our strategy is built on innovative thinking, meticulous research, and cross-team collaboration, ensuring that we work towards a unified vision.

Veriff is hiring a founding Solutions Engineer for our APAC team. As a Solutions Engineer with Veriff, you will partner cross-functionally to provide technical insight, product knowledge, and expertise for our prospects and/or customers. The Solutions Engineer is a highly visible technical and product expert in the pre-sales, sales, and post-sales process and a primary driver for the internal advancement of customer requirements and, ultimately, customer success.

You’ll help us protect honest people online by: 

• Decreasing the time to revenue when aligning a customer to their implementation and onboarding
• Partnering with Account Executives and Customer Success Managers to drive complex, multi-stakeholder deal cycles across industries
• Building and maintaining trust with customers by leveraging client context to understand customer goals and create a value-based relationship
• Working closely with the sales team on account strategy and identifying additional opportunities in existing accounts
• Developing and delivering exceptional company/product presentations and demonstrations
• Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective with the goal of developing a more robust and innovative core product
• Managing customer integrations, developing plans that are tailored to each client’s needs in order to ensure timely and cost-efficient delivery

You are the right future Veriffian for the job if you have: 

• 5+ years of sales engineering, solutions consulting, or solutions engineering experience within the SaaS industry
• Software development background and experience collaborating with, product, engineering, and GTM OR Sales Teams
• Excellent written and verbal communication skills and a knack for delivering compelling presentations and product demonstrations
• Highly developed interpersonal and client-facing skills
• Experience working remotely with international teams and varying timezones
• Previous experience supporting global clients
• Bilingual (English and Mandarin)

You’re an especially awesome match if you have/are:

• Previous experience as a Solutions Engineer within the IDV/IDVaaS industry

Compensation:

Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Eligible Locations: 

• Australia, Melbourne/Sydney

Why Veriff?

We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.

When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include…

• Flexibility to work from home
• Extra recharge days per year on top of your annual vacation days
• Stock options that ensure you share in our success
• Extensive, medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development and Health & Sports budgets that you are free to tailor to your own needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!

Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.