Patrique Mercier Recruitment ES is delighted to present a unique high-end customer service opportunity for a prestigious Asian airline in Athens, Greece! We are looking for passionate individuals fluent in Spanish to provide exceptional service to discerning customers. In this role, you will assist Spanish-speaking clientele, ensuring their travel experience is as luxurious and seamless as possible. You will represent a brand known for its world-class service and dedication to excellence. If you enjoy working in a vibrant setting and providing top-notch service, this is the perfect opportunity for you!
Your Responsibilities
- Deliver outstanding customer service to Spanish-speaking passengers through various communication channels.
- Efficiently handle inquiries, issues, and requests, ensuring a high level of satisfaction.
- Maintain a professional and courteous demeanor in all customer interactions.
- Document and manage customer interactions to facilitate continuous improvement.
- Collaborate with team members to promote a culture of service excellence.
- Engage in regular training to deepen your knowledge of services and products offered by the airline.
Requirements
- Fluency in Spanish (both written and spoken) is essential.
- A genuine passion for customer service and high-end hospitality.
- Experience in customer service or the travel industry is a plus, but not required.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure in a fast-paced environment.
- Willingness to embrace the vibrant culture of Athens.
- Desire to learn and grow within a prestigious organization!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
- · Free Greek Lessons, discounts and other perks
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