Spanish Speaking Customer Service - Greece - Fully paid relocation package

Mercier Consultancy MD is thrilled to announce a unique opportunity for Spanish Speaking Customer Service Representatives based in Greece. This role comes with a fully paid relocation package, making it a perfect opportunity for individuals looking to embrace a new adventure while developing their career in customer service. You will be responsible for assisting clients in Spanish, ensuring that their inquiries are handled with care and professionalism.

Key Responsibilities

• Provide exceptional customer service to clients through phone, email, and chat in Spanish.
• Assist customers with inquiries related to products, services, and account management.
• Resolve customer complaints and issues efficiently while ensuring satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with various internal teams to enhance customer experience and service delivery.
• Stay up-to-date with company products, services, and industry trends to provide accurate information.

Requirements

• Fluency in Spanish (both written and spoken) is essential; knowledge of English is beneficial.
• Previous experience in customer service is preferred, with a focus on communication and problem-solving skills.
• Strong interpersonal skills and a friendly, customer-focused attitude.
• Ability to handle multiple inquiries and prioritize effectively in a fast-paced environment.
• Proficiency in using customer service software and CRM systems.
• Willingness to relocate to Greece and adapt to a new cultural environment.
• Ability to work flexible hours, including evenings and weekends, as needed.

Benefits

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...