Sr Director of Legal and Compliance
Every day, ePayPolicy helps over 10,000 insurance companies speed up incoming and outgoing payments. By helping them move from manual, outdated forms of payment collection to modern payment tools, we help their companies work faster and more efficiently. (Check out our almost 5-star customer reviews.)
How do we do it? With powerful payment tools that just work. Our secure, online ACH and credit card payment page is the core product for many of our companies. But we also provide an integrated suite of helpful features for insurance companies of all sizes, including point-of-sale financing, payables network tools, and check reconciliation, all within a single dashboard.
Our expert, live support team helps deliver exceptional care every day, with an industry-leading 97% customer retention rate. Our customers love us. We love them.
Founded in 2014, our growing team is based in Austin, TX, and has clients in all 50 US states. We’ve grown over 300% in the last three years - with big plans for the future.
We are looking for a sharp, strategic, and high-integrity Sr Director of Legal and Compliance to serve as the backbone of our regulatory operations. You will lead our legal strategy, manage our compliance framework (AML, KYC, BSA), and act as the primary liaison with regulatory bodies and partner banks.
Overview
The Senior Director of Legal and Compliance is a senior leadership role responsible for overseeing the organization’s legal affairs and regulatory compliance framework. This role reports directly to the Chief Financial Officer and partners closely with executive leadership and the Board to ensure the company operates ethically, lawfully, and in alignment with its strategic objectives.
The ideal candidate is a pragmatic legal leader with strong business acumen, capable of balancing regulatory rigor with operational flexibility in a fast-moving environment.
Key Responsibilities
People Leadership
Direct and mentor the legal and compliance staff, overseeing day-to-day departmental operations, professional development, and the effective allocation of resources to meet company-wide objectives.
Select, manage, and optimize the spend of external law firms to ensure high-quality, cost-effective representation for specialized matters.
Legal Leadership
Serve as the organization’s primary legal advisor on corporate governance, contracts, regulatory matters, and risk exposure
Draft, review, and negotiate a wide range of commercial agreements, including vendor, customer, partnership, and strategic transactions
Oversee corporate governance matters, including Board and committee support, resolutions, policies, and recordkeeping
Manage litigation, disputes, and investigations, including oversight of outside counsel
Advise executive leadership on emerging legal risks related to business strategy, product development, and market expansion
Act as the primary legal partner to People Operations; provide guidance on hiring practices, employee relations, terminations, and state/federal labor law compliance (FLSA, FMLA, etc.).
Review public-facing communications, ensuring that marketing materials, sales scripts, and digital advertisements comply with applicable state and federal laws,
Manage the company’s IP portfolio, including trademark filings, brand protection, and ensuring our proprietary technology remains protected.
Act as the primary legal partner to Product and Engineering to ensure all new features and innovations are built for compliance and regulatory alignment from conception to launch.
Provide subject matter expertise on NACHA Rules and Operating Guidelines, card network regulations, state-specific insurance, data protection, artificial intelligence, biometric data, credit card, and money transmitter laws, CAN-SPAM, BSA/AML Rules, TCPA, GLBA, TILA, Reg E, UCC Art. 4A, privacy standards, licensing requirements, UDAAP, other evolving financial and consumer protection statutes, Title VII, ADA, ADEA, and COBRA etc.
Identify applicable state privacy laws and stay ahead of evolving privacy regulations (CCPA/CPRA, etc.) to ensure our data handling and customer-facing disclosures are fully compliant.
Compliance & Regulatory Oversight
Design, implement, and maintain an enterprise-wide compliance program aligned with applicable laws, regulations, and industry standards, including, but not limited to PCI-DSS, FinCEN, BSA/AML and OFAC requirements
Monitor regulatory developments and assess their impact on the organization; proactively recommend policy or operational changes
Lead internal compliance reviews, audits (i.e. AML and ACH Audits), and risk assessments; track remediation efforts.
Serve as the primary point of contact for regulators, auditors, and external stakeholders on compliance matters
Oversee training and education programs to promote a strong culture of compliance and ethical conduct
Work closely with Product and Engineering teams to ensure new payment features (e.g., cross-border transfers, crypto-integration, or credit products) are compliant by design
Identify, assess, and mitigate legal and compliance risks across the organization
Maintain and enforce codes of conduct, ethics policies, and whistleblower programs
Partner closely with Finance, HR, Operations, Product, and Technology teams to embed compliance into day-to-day operations
What You Bring
Team Player: Capable of building meaningful relationships with executive team members and other functional leaders, such that they view the legal and compliance team as a true strategic partner to the business
Experience: 8+ years of legal experience, with at least 4 years focused on FinTech, Payments, or Banking
Education: Juris Doctor (JD) degree from an accredited law school and an active state bar membership
Deep Knowledge: You know the difference between a payment facilitator and a ISO, and you’re fluent in the Electronic Fund Transfer Act (Reg E) and the Truth in Lending Act (Reg Z)
Startup DNA: You are comfortable with ambiguity and thrive in an environment where you need to build processes from scratch rather than just following a manual
Strategic Thinking: Proven experience advising senior executives and working with Boards or Board committees, along with the ability to translate complex legal jargon into actionable business advice for the executive team and Board
Why ePayPolicy
Competitive salary
Comprehensive benefits package with employer-paid basic life and disability premiums
401K
Unlimited PTO
Company-sponsored quarterly “ePayItForward” initiatives
Supportive and inclusive company culture with a focus on work/life balance
Fully-stocked kitchen
Lunch stipend when working onsite
Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it. We value everyone’s ideas and opinions.)
Huge opportunity for growth
We operate on a hybrid schedule for in-office employees. Standard schedules are three days per week in the office, however, the cadence and days are determined by each team and manager.
We value diversity here at ePayPolicy and understand the importance of creating a safe and comfortable work environment, encouraging individualism and authenticity in every member of our team. We strive to create an accessible and inclusive experience for all candidates. If you need an accommodation during the application or recruiting process, please submit a request to our team via this Interview Accommodation form: https://forms.gle/xKppyKTSqfTUi7hz5