Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
We’re a fast-growing AI company headquartered in the Bay Area, building cutting-edge solutions that are transforming the customer experience. With nearly 40% of our workforce in Product & Engineering we’re investing heavily in innovation and scaling thoughtfully.
We’re looking for a strategic Sr. Director of People Business Partnering to support our global Product & Engineering organization. In this high-impact role, you’ll be a trusted advisor to senior leaders, helping drive organizational design, leadership development, and team effectiveness as we grow. You’ll lead a small team of global People Business Partners and partner closely with cross-functional People COEs to shape and scale our people strategy globally.
Pay Range (Base Pay): $176,000 - $264,000
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 1/26/2026.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)