Sr. Live Operations Manager
$124k - $187k USD
Scopely is looking for a talented and experienced Senior Live Ops Manager to support the launch and live operation of a soon-to-be announced triple-A game. As a senior individual contributor, the Senior Live Ops Manager will champion the game’s Live Ops execution to deliver best-in-class consumer experiences that are addictive, appealing and inherently social.
In this role, the Senior Live Ops Manager will work closely with embedded Data Analysts, PMs, Game Designers, Economy Designers, and Live Ops Artists to create outstanding game experiences that optimize franchise retention and monetization metrics. The ideal candidate embraces a team-first mentality, is flexible, highly motivated, and approachable, with excellent communication skills acquired through experience in the gaming industry.
This role requires strong judgment, operational rigor, and the ability to independently manage complex Live Ops systems while aligning to established product and franchise strategy..
What You Will Do
- Own and execute the Live Operations roadmap and events for an RPG product, aligned to product strategy and business goals.
- Deliver on a complete Live Ops plan and participate in the design and execution of the Live Ops strategy for a new game title
- Actively provide suggestions for tools requirements and improvements resulting in Live Ops efficiencies and effectiveness.
- Work closely with Economy Designers, to determine and tune content, rewards, and optimize pricing strategies
- Collaborate with Game Design and other cross-functional teams including developers, customer relations, quality assurance, art, and analytics to achieve Scopely goals (e.g., economy tuning, live ops design, maintenance) and ensure engaging new content and events are delivered to the highest quality
- Work closely with the Analytics team to perform extensive game performance reviews, split tests, and identify actionable insights and opportunities
- Monitor, report and help achieve Live Ops KPI targets that will allow us to hit business targets
- Measure events performance in relation to sales, features, tests, and results, in order to evaluate the performance of new events, features and game content, relying on gaming market trends and economic research
- Perform competitor analysis and be up to date with industry trends
What We're Looking For
- Track record of Live Ops execution on market leading products
- Experience with A/B testing initiatives to maximize feature KPIs
- Excellent interpersonal skills. Outstanding written/oral, organizational, analytical skills, and attention to detail. Must be able to coordinate effectively with partner teams such as community, publishing, marketing, user acquisition, customer experience, and QA
- Strong passion for creating fun, compelling and addictive user experiences.
- Self sufficient, resourceful, and keen on operational efficiency with limited resources
- Strong understanding of mobile KPI metrics, preferably on collection RPGs, and how to improve KPIs through Live Ops strategies
- Proficient excel / spreadsheet skills
- Promote a team first mentality
- Self-motivated, entrepreneurial, creative and analytical. BA/BS degree preferred
- Available to work weekends as needed
Please ensure that the résumé/CV you attach is written in English.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$123,600—$187,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.
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