Sr. Product Designer - RCM (Remote)
We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.
About the Role
We’re seeking a Senior Product Designer to join Rula’s Revenue Cycle Management (RCM) team - a group focused on making the financial side of mental health care simple, clear, and trustworthy for patients, providers, and internal teams.
In this role, you’ll lead end-to-end design for complex billing and financial workflows that span eligibility, claims, denials, payments, scheduling, and financial transparency. Your work will directly shape how patients understand their bills, how providers get paid accurately and on time, and how high-volume internal billing teams operate efficiently.
This is a great role for a designer who enjoys untangling ambiguity, designing for operational scale, and translating regulatory, payer, and financial constraints into intuitive, user-centered experiences. You’ll partner closely with Product, Engineering, Revenue Cycle Operations, and Compliance to deliver workflows that balance usability, accuracy, and auditability—while meaningfully improving access to mental health care.
Required Qualifications
5+ years of professional experience in Product Design, with a portfolio demonstrating shipped products and measurable impact
Proven experience designing complex, multi-step workflows, such as enterprise software, operational tools, or financial systems
Strong cross-functional collaboration experience, partnering closely with Product Managers, Engineers, and Operations stakeholders
Advanced proficiency in Figma, including wireframing, prototyping, and contributing to scalable design systems
Clear and effective communication skills, with the ability to articulate design decisions, tradeoffs, and workflow logic to diverse audiences
Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
Experience in Revenue Cycle Management, healthcare billing, insurance, fintech, or other regulated, high-trust domains
Experience designing tools for internal operations or back-office teams with high-volume, accuracy-sensitive workflows
Hands-on experience conducting user research with operational users (e.g., billing specialists, analysts) and applying insights to workflow design
Experience building or contributing to enterprise-grade design systems, including tables, bulk actions, filters, flags, alerts, and auditing patterns
Familiarity with accessibility requirements for financial or healthcare products
Comfort designing data-dense interfaces, including hierarchical filtering, status-driven UI, and exception handling
We're serious about your well-being! As part of our team, full-time employees receive:
100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.