Sr UX Designer
Company Overview:
Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.
Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.
Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.
The Sr UX Designer will play a vital role in shaping the user experience of our market leading dealer management system software for the recreational vehicle segments we serve. Collaborating with a talented Product Management team, you will lead the design process from ideation to execution. The ideal candidate will build the foundations of the UX process at Lightspeed, establishing UX standards and guidelines and integrating a UX design centered methodology into our Product Development process.
What you’ll do:
- Contribute to overall strategy and decision making about product direction.
- Lead end-to-end design projects and collaborate closely with engineers, product, customers, and other key stakeholders to ensure high quality output.
- Create high-fidelity design visuals, prototypes and flows for features.
- Conduct A/B testing to explore new ideas, validate user experience designs and promote a culture of continuous learning and innovation.
- Establish and adapt processes to build the foundations of design standards/guidelines for Lightspeed UX centered product design.
- Establish and grow the product and design culture within the company.
- Work with existing and prospective customers and partners to gain a deep understanding of the jobs to be done.
- Work on developing workflows and interfaces that pioneer new design paradigms inspired by artificial intelligence.
What you should have:
Qualifications:
- Extremely high level of proficiency in design tools and methodologies, including but not limited to Figma, wireframing, workflow diagramming and prototyping.
- Passion for product, design, and figuring out best-in-class solutions to UX, UI, and interaction challenges.
- Portfolio of excellent product designs, ideally for SMB and/or less technically skilled users, delivered with a fast-paced environment
- Experience with programming and technical tools like Git and Jira
- Experience in systemic thinking and complex interaction design.
- Experience in developing and maintaining UI component libraries, particularly with a focus on accessibility to larger and hybrid in-sourced/out-sourced development organizations.
- Self-motivated and demonstrated bias for action, communicating in a clear, persuasive manner to drive speed and iteration.
Preferred Qualifications:
- Post-graduate degree, advanced training and/or certifications in relevant field of study
- Experience with mobile application design
- 3+ years’ experience working in Agile development framework
- Experience in software design for SMB, Dealers, or Retailers
Inclusion and Diversity at Lightspeed:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement:
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note:
Applicants must be authorized to work in the U.S.
Ready to apply?
Take the next step in your career—apply today and join a team where your skills will make an impact!