SSG Fox Suicide Prevention Grant Program Navigation Coordinator

Job Title:                       SSG Fox Suicide Prevention Grant Program (SPGP) Navigation Coordinator

FLSA Status:                 Salary Exempt

Work Schedule:             Mon-Fri hours 9:00 AM-5:00 PM; hours may vary occasionally

Reports To:                   Director of Veteran Support Services

Location:                       Chittenango, NY campus

 Job Summary                                                                                                                                     

Clear Path for Veterans, Inc. (CPV or Clear Path) is a community-based organization delivering world-class, holistic programs and services to veterans and their families without condition. The SSG Fox SPGP Navigation Coordinator is responsible for conducting outreach to identify, assess, and engage veterans at risk for suicide, completing comprehensive intakes and assessments to determine suicide risk and program eligibility, and connecting eligible veterans to SSG Fox SPGP Peer Mentors for ongoing peer support services. In addition, this role serves as a key point of entry for the wider organization, initially engaging clients, completing basic intakes, determining appropriate programs and services, and connecting clients to the relevant staff and external partners for programmatic or service-related assistance. The incumbent of this position may be required to consult with therapists, psychologists, and other health care professionals regarding veterans participating in the SSG Fox SPGP.

 Primary Functions                                                                                                                              

1. Interview clients to determine needs, assess eligibility for Clear Path programs and services, and conduct initial assessments with veterans to evaluate suicide risk and SSG Fox SPGP eligibility using VA-validated tools in the Data Collection Tool; may also orient clients to CPV processes and programs.
2. Determine client needs, assess eligibility, and encourage clients to seek appropriate CPV programs and services identified during the intake and assessment process; work with program directors and leads to determine suitability for acceptance and enrollment.
3. Administer the five required mental health screenings provided by the VA at program intake, at regular intervals (every 120 days), and upon program completion in the Data Collection Tool
4. Regularly review screening scores with each veteran’s Peer Mentor to measure improvements in mental health, including reduced suicidality, and to inform the veteran’s Individualized Service Plan.
5. Connect eligible veterans to SSG Fox Peer Mentors to receive peer support and resource coordination, and effectively communicate with program leads and staff to facilitate warm handoffs and support a streamlined client journey across CPV programs and services.
6. Provide readily accessible resources to all veterans, their families, and caregivers to increase access to suicide prevention services including the Veterans Crisis Line or the 988 Suicide and Crisis Lifeline.
7. Provide mental health first aid to veterans experiencing immediate crisis while participating in program-related activities and direct them to the VA and other community resources, as necessary.
8. Complete all required program applications, including eligibility screenings, registration, enrollment, and other required documentation, maintaining accurate and confidential records across electronic platforms including Salesforce and other required systems.
9. Ensure timely completion of required paperwork, data entry, and reports for CPV's SSG Fox SPGP in compliance with data management standard operating procedures.
10. Assist the Program Manager in ongoing program evaluation activities using VA data dashboards, Salesforce, and mental health screening scores to monitor overall program performance and identify opportunities for continuous process improvement.
11. Participate in bi-weekly Care Coordination Meetings with the SSG Fox SPGP Team.
12. Attend monthly SSG Fox SPGP National webinars and meetings.
13. Attend and actively participate in departmental and organizational
14. Promote teamwork by communicating regularly and effectively with the SSG Fox SPGP Team and other CPV staff.
15. Complete other related duties as

 Education and Experience Requirements                                                                                           

Bachelor’s degree in social work, psychology, public health, or a related field and experience working with veterans with mental health issues.

Candidates for this position must meet the requirements of 38 S.C. 7402(b)(13) as follows:

Peer Specialist—To be eligible to be appointed to a peer specialist position, a person must—

(A) be a veteran who has recovered or is recovering from a mental health condition; and

(B) be certified by—

             (i) a not-for-profit entity engaged in peer specialist training as having met such criteria as the  

                  Secretary shall establish for a peer specialist position; or

             (ii) a State as having satisfied relevant State requirements for a peer specialist position.

This position requires the ability to work a flexible schedule, including occasional non-traditional hours as necessary to accommodate for special event attendance.

 Skills, Knowledge, and Abilities Needed to Perform Effectively in the Position                                   

• The ability to demonstrate compassion while maintaining appropriate professional conduct boundaries.
• Excellent interpersonal and communication
• Working knowledge of HIPAA and NYS Confidentiality Laws.
• Ability to work with a diverse group of
• The ability to network and form and maintain positive relationships within the
• The ability to analyze issues and suggest
• The ability to work with individuals in crisis, including the acute risk for suicide.
• Strong organizational and prioritization skills; attention to
• Writing skills sufficient to draft letters, memos and other professional
• Computer literate with good MS skills to include Word, Excel and PowerPoint, and willingness to learn how to new software programs as needed.

 Additional Requirements                                                                                                                    

• Valid New York State driver’s license and must have use of a reliable
• Required to travel within New York State during all times of the
• Work evenings and weekends as
• Must be comfortable with dogs in the

 Job-related Physical Abilities needed in order to perform the job in a satisfactory manner                 

Must be able to lift a maximum of thirty-five (35) pounds. Ability to drive and travel in all types of weather conditions. May sit or stand for long periods of time. Manual dexterity sufficient for constant use of computer keyboards and other office equipment. Vision sufficient for frequent use of a computer monitor, developing and reading paperwork.

• All requirements are subject to possible modification to reasonably accommodate individuals with

 Expectations                                                                                                                                       

• All Clear Path for Veterans employees are required to conduct themselves in a professional manner towards others to include but not limited to; Veterans, volunteers, visitors and other Clear Path employees.
• Ensure that Veterans, volunteers, employees, donors and visitors have a positive experience with Clear
• Supports and promotes the Clear Path
• Adheres to Clear Path for Veterans policies and
• Promotes teamwork amongst
• Meets or exceeds expected performance standards, including consistently reporting to work on time prepared to perform the duties of the position.