Staff Product Designer, Insights
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.
Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.
Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
About the Role
Commure Insights is our ambitious attempt in transforming one of the most difficult system problem in the United States today – the healthcare ecosystem. Through latest product design practices and AI-powered technology, our product curates business intelligence to actionable insights, untangle procedural complexities to clarity, and help practices maintain financial health. Our goal is to develop the most intuitive healthcare product that takes care of the logistics, so healthcare providers can focus taking care of their patients.
As a designer on the Insights design team, you will create easy-to-use productivity experiences for healthcare business partners. Your work will span interaction, system, and service design, grounded in a user-centered process balancing user needs, business goals, and technical innovations. You will help simplify complex data-rich workflows addressing multi-dimensional user behaviors and help elevate raw information to insights that support key business decisions.
The ideal candidate should be proactive, detail-oriented, communicative, and thrive in a fast-paced environment. You will help build products from discovery research, to ideation and iterations, and launching products with clients. You will collaborate closely with cross-functional team members and learn with a close-knit team of product designers, researchers and communication designers.
This is a hybrid role based at our Mountain View headquarters, where we prioritize 3 days a week in the office and occasional travel to client sites is included for direct user engagement.
What You'll Do
End-to-End Product Design:
Create and deliver high-quality, polished, and intuitive UI/UX designs that enhance the overall visual appeal and user experience of Commure Insights.
Create wireframes, low and high-fidelity interfaces, and interactive prototypes in Figma and other AI-powered tools to support the development of new features and product enhancements.
Conduct user research, develop insights through journey mapping, UX workflow analysis, and testing to validate design decisions and improve user experiences.
Develop design briefs and PRDs framing product opportunities and translating them into actionable projects.
Collaboration and Strategy:
Drive design strategy and execution, set a high bar for craftsmanship and design excellence that sets the standard for healthcare productivity software.
Work closely with design and cross-functional partners, including product managers, engineers, and customer success teams, to conceptualize and refine product features.
Solicit and share feedback for continuous improvement, articulating your design decisions throughout the process.
Identify future opportunities and influence product roadmaps as a key thought partner to your product and engineering counterparts, balancing business requirements and end-user needs.
Work alongside a talented and passionate team of designers, polishing your design craft through fast-growing products.
Best Practices and Design System:
Stay up to date with the latest best practices of design systems, user-centered design principals, and accessibility standards.
Support and contribute to the Commure design system, ensuring consistency in design across all platforms and devices.
Develop discourse with teammates on design quality through a deep understanding of consumer and enterprise products, from design inspirations to competitive analysis.
Champion user-centered design principles, continuously improve your design craft, and elevate the design culture within the company.
Mentor and inspire by providing guidance and leadership within the design team and influencing cross-functional partners, fostering collaboration, growth, and innovation.
What You Have
Experience and Expertise:
5+ years of experience in end-to-end product design.
Bachelor’s or Master’s degree in product design, industrial design, architecture, human-computer-interaction, or other related fields.
Strong portfolio showcasing research-driven UX design, exceptional visual design and problem solving abilities.
Proficiency in designing high-fidelity interfaces and building interactive prototypes in Figma and AI-powered tools.
Experience working with and contributing to a design system
Skills and Traits:
Exceptional sense of craftsmanship from creating refined interaction experiences, paying attention to details, addressing edge cases and building delightful micro-interactions.
A self-motivated, proactive mindset - you are always looking for opportunities to improve a product and drive projects forward.
Strategic thinking - you are always balancing the overall product experience and the efficacy of the specific feature you are working on.
Excellent collaboration and communication skills - you can understand business priorities and technical constraints, and articulate your design solutions to stakeholders and cross-functional team members.
Ability to navigate complexity and ambiguity, and propose design concepts with an informed POV with incomplete information.
A passion for learning directly from users and building meaningful products.
You write to think, with experience driving practical design briefs and PRD to set directions and communicate your conceptual thinking.
Ability and interest integrating complex business information into actionable designs propositions.
Strong organizational and management skills - you can bring structure to ambiguity, organize your work through setting expectations and timelines, and thrive in a fast-paced environment.
Natural growth mindset - you are always looking to improve on yourself, on your design craft, and on your leadership.
What We Offer:
A collaborative and dynamic work environment where your contributions directly impact the future of healthcare technology.
We have a close-knit design team that operates like a design studio where we develop design discourse, learn about the latest trends and up-level our craft together.
Opportunities to grow and take ownership in building a product from the ground up.
Competitive compensation and benefits package.
Support for your professional development and learning goals.
Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com.Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.