Staff Product Manager
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
We are looking for a Staff Product Manager to lead multiple product areas across our Subscriptions business,one of Credit Karma’s most strategic new initiatives. Subscriptions sits at the core of our vision to deliver ongoing value to members through personalized guidance, proactive insights, and access to premium features that help members make financial progress every day. This role is an opportunity to build, scale, and optimize a business that strengthens long-term relationships with our members while driving meaningful recurring revenue for Credit Karma. You will work on the vision and roadmap for Subscriptions, guide a cross-functional product team, and partner closely with engineering, design, marketing, and data science to create delightful experiences that members are willing to pay for.
What You'll Do:
- Own the strategy and roadmap for multiple product areas across Subscriptions, balancing near-term growth with long-term business sustainability.
- Build subscription offerings that deliver durable member value, including ongoing benefits, personalized insights, and integrated tools across Credit Karma’s ecosystem.
- Partner closely with Marketing teams to drive acquisition, retention, and engagement across the member lifecycle.
- Establish clear success metrics (subscriber growth, engagement, retention, revenue per user) and align the team around measurable impact.
- Champion a member-first approach, ensuring subscription experiences are transparent, trustworthy, and in service of our mission to champion financial progress.
- Continuously test, learn, and iterate on features, packaging, and pricing models to optimize member value and business outcomes.
Why you’ll love the role:
- Opportunity to build a 0 to 1 product and scale a new business line that is a top company priority
- Work on high-visibility initiativeswith significant executive sponsorship
- Shape how millions of members engage with Credit Karma day-to-day, not just during episodic financial events
- Fast-paced environment that operates like a ‘start-up’ within Credit Karma
What we’re looking for:
- Bachelor's degree from an accredited college or university
- 7+ years of Product Management experience. Consumer product experience strongly preferred, fintech experience not required
- Strong collaboration skills; comfortable influencing at all levels and across diverse functional teams
- High ownership mentality with a strong willingness to roll up your sleeves
- You can guide prioritization decisions and trade-offs based on user needs and company priorities
Preferred Qualifications:
- You are a creative product thinker and partner with design to create simple and delightful experiences, even in the face of complex constraints and requirements
- You have experience shipping multiple complex consumer products with broad reach and measurable impact
- You have a high level of comfort working with ambiguous goals
- Can strike a healthy balance between speed of execution and maintaining a high quality bar
- Adept at driving prioritization decisions and trade-offs based on user needs and company priorities
- Ability to work on projects that range from immature pre-product fit to larger, market leading initiatives
- Outcomes-driven, ability to define KPIs and articulate how they can be met by the product plan. Analytical mindset and data-driven approach to strategic planning and problem solving
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
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