Staff Software Engineer (Developer Platform & AI Tooling)
Who We Are
We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance.
We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.
If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.
The Role
Help shape the future of how engineers build, ship, and operate software. We're hiring a Staff Software Engineer
to contribute to platform-wide initiatives across CI/CD, Kubernetes, and developer experience – with a strong
emphasis on building and integrating AI tooling into everyday engineering workflows.
Responsibilities
Design, build, and scale AI-powered developer tooling:
- Agentic coding and review workflows that use LLMs to analyze code, generate changes, and
- collaborate via chat.
- Policy- and guardrail-aware assistants that can comment, propose code changes, and safely
- automate repetitive tasks.
- Prompt libraries, instructions, and service manuals that make AI adoption effective and safe across teams.
Contribute to the evolution of our CI/CD platform to be faster, more observable, and easier to adopt:
- Build analytics and data pipelines to compare platform performance, baselines, and regressions.
- Contribute insights that inform team-level improvements and broader platform decisions.
Strengthen platform reliability and security in Kubernetes:
- Improve cluster/app resiliency, rollout strategies, and priority classes for critical services.
- Standardize Helm chart patterns, deployment practices, and IaC workflows.
- Contribute to incident response playbooks, maintenance modes, and recovery patterns.
Create paved paths and golden templates for developers:
- Self-service software templates, CLI/automation enhancements, and bootstrap flows.
- Clear docs, runbooks, and technical blogs that drive adoption and reduce support load.
Mentor and grow:
- Pair with teammates to land complex changes, champion TDD and code review quality, and uplevel practices within the team.
- Anticipate and surface blockers, delays, and tradeoffs before they require escalation – keeping stakeholders informed and expectations aligned.
Qualifications
- Staff-level impact building platform capabilities with clear outcomes in developer velocity, reliability, and/or quality.
- Deep experience in one or more of the following and working knowledge of the rest:
- CI/CD systems and reusable pipeline components (e.g., GitHub Actions or similar).
- Kubernetes, Helm, GitOps (e.g., ArgoCD), and infrastructure as code (e.g., Terraform).
- AI for engineering: prompt design, multi-agent orchestration, safety/guardrails, and integrating LLMs into code and review workflows.
- Data and analytics for platform decisions (e.g., Python/Node-based ETL, SQL/warehouses, lightweight dashboards).
- Proficiency in at least two languages used for platform work (e.g., Python, TypeScript/Node.js, Bash); comfortable moving across stacks to ship end-to-end solutions.
- Strong security and reliability instincts (secrets, least privilege, dependency hygiene, runtime hardening).
- Clear, concise written communication – from crisp docs and service manuals to guides that accelerate adoption across the team.
- Able to communicate effectively with a diverse team and external stakeholders; actively listens and ensures shared understanding.
How we'll measure success
- Faster, more reliable delivery pipelines and higher adoption of paved paths.
- Measurable improvements to build/test times, failure triage, and developer feedback cycles.
- AI tools that engineers choose to use – with clear quality, speed, and safety wins.
- Repeatable templates and docs that reduce bespoke work and support burden.
- Proactive communication that keeps projects on track and stakeholders aligned without escalation.
Our Environment (examples, not requirements)
- CI/CD: GitHub Actions (reusable actions, org-wide workflows), artifact management, quality gates.
- Platform: Kubernetes, Helm, ArgoCD/GitOps, Terraform/IaC, service configuration patterns.
- AI: agentic developer tools (Cursor, Claude Code, Codex, Windsurf, etc.), multi-agent workflows, prompt libraries, and guardrail frameworks.
- Data: Python or Node.js for ETL and analysis; SQL/warehouse for build/run analytics and reporting.
Remote Culture.A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact.
Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more!
Benefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided.
Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.
Please check out our careers' page to learn more about our culture, benefits, and open opportunities.
*applicable to in-office employees