Staff Software Engineer, Platform Engineering
Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.
As Conviva is expanding, we are building products providing deep insights into end-user experience for our customers. We are seeking a Staff Engineer to join the Platform and TLB Team as an Individual Contributor.
The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real-time. Engineer the next-generation operational data platform that turns event streams into actionable insights with high efficiency, in real-time and at internet scale. Build a horizontally and vertically scalable system that ingests trillions of events per day within sub-second latencies and enables experience-centric observability that connects user experience with system performance.. Utilise the latest and greatest big data technologies to build solutions for use cases across multiple verticals. Lead technology innovation and advancement that will have a big business impact for years. Be part of a worldwide team building software using the latest technologies and the best software development tools and processes.
What Success Will Look Like:
- Be able to build features, design, documentation, fix bugs and own end-to-end engineering deliverables
- Design, build and maintain TQL (Time Series Query language) – DSL powering Conviva’s metric development capability.
- Design, build and maintain the stream processing, and time-series analytics platform at the heart of Conviva’s products.
- Contribute to enhance the CI/CD capabilities/practices to deploy to Kubernetes-based large backend clusters for testing and releases.
- Own the entire software lifecycle including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements etc.
- Lead engineers to develop a feature or parts of the product.
- Adhere to the Agile model of software development to plan, estimate and ship per business priority
Who You Are & What You've Done:
- 8+ years of work experience in software development of data processing and distribution systems-based
- Excellent programming and debugging skills. Proficient in writing code in Python/Java/Scala/C that is reliable, maintainable, secure, and performant
- Hands-on with functional programming, event-sourced architectures, CQRS and DDD (domain-driven design)
- Excellent knowledge of basic computer science fundamentals like data structures, compilers, databases and operating system principles. Knowledge of advanced data structures and distributed databases will be a plus.
- Knowledge of streaming/big data technologies like Spark, Flink, Kafka, Druid, HDFS, cloud native architectures
- Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning etc.
- Excellent communication skills. Willingness to work under pressure.
- Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity.
To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.com
