Strategic Account Manager

➡️ Want to own and grow high-value enterprise relationships in a global, pre-IPO SaaS company?

➡️ Experienced in managing complex accounts and ready to drive strategic expansion, not just retention?

➡️ Thrive in executive-level conversations and long-term partnership building?

➡️ Motivated by working with innovation-driven organisations at the forefront of R&D and IP transformation?

➡️ Excited by a culture that pushes boundaries, rewards curiosity, and invests in your growth?

If this sounds like you, we’d love to hear from you.

We have an exciting opportunity for a Strategic Account Manager to join our Client Success team in Singapore. In this role, you will own and grow a portfolio of strategic enterprise and key accounts, with a strong focus on renewals, expansion, and executive-level relationships.

You will partner closely with senior stakeholders to help them maximise the value of Patsnap across their IP and R&D workflows, while identifying and executing new growth opportunities within complex, multi-stakeholder organisations. The role is strategically balanced between approximately 60% expansion and strategic new business within existing and named accounts, and 40% renewals and account retention, requiring a strong commercial mindset alongside relationship excellence.

This is a high-impact, commercially focused role for someone who thrives in enterprise environments, enjoys building long-term partnerships, and wants to play a key role in scaling revenue through customer success.

This is an in-office position based in our Singapore office.

Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our user-friendly platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle — using industry-leading, domain-specific AI to generate and validate ideas to bring innovative products to market faster, better, and cheaper. More than 12,000 R&D and IP teams worldwide use and trust Patsnap to innovate and bring products to market faster.

We have a vibrant and diverse team with offices in Singapore, Toronto, London, and Shanghai. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.