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The Strategy & Operations Director role at Usenourish is an on-site position located in New York, NY.

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Strategy & Operations Director

UsenourishNew York, NY23h ago

SQL

About Us

Nourish is on a mission to improve people’s health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.

Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.

We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.

Learn more about us here and read about our recent Series B here.

About the Role

Nourish is looking for highly strategic, motivated, and analytical Strategy & Operations Directors to join our growing team. In this role, you’ll work on high-priority projects — from strategy through execution — driving tangible impact across the organization and shaping how we scale access to high-quality nutrition and metabolic care nationwide.

This role is designed as a central entry point for stellar candidates interested in Director-level S&O roles at Nourish — we will thoughtfully match exceptional candidates to the team that best fits their skills, interests, and business priorities.

This is a unique opportunity to build from the ground up at a mission-driven, fast-growing healthcare company. If you thrive in fast-paced, high-ownership environments, love solving ambiguous problems, and want to help scale a company redefining how healthcare works — we’d love to meet you.

This is a full-time, NYC-based role (3-4 days/week in our Gramercy office, with some remote flexibility).

Key Responsibilities:

Strategic Planning & Execution: Define and own the strategic roadmap for your function, driving high-impact initiatives and special projects end-to-end (from problem framing to execution and measurement)
KPI Ownership: Establish, manage, and report on key performance metrics, tracking success and identifying areas for optimization
Operational Initiatives: Design and implement scalable operating models and system improvements to drive growth and efficiency across business functions
Cross-Functional Collaboration: Partner with teams across Nourish to align on goals and deliver on key initiatives
Data-Driven Decision Making: Analyze key business metrics, leveraging data and analysis to surface insights, guide decision making, and measure impact
People Management & Leadership: Build and lead high-performing teams with a focus on developing talent

Note: Exact scope of work may vary depending on the team you join. We’ll be sure to discuss in detail with you once we’ve identified the best fitting role/team.

We’d love to hear from you if:

You have 6-10 years of experience with a mix of strategy work (e.g., management consulting, finance, business operations) and direct start-up experience
You’re a strategic operator who can balance long-term vision with hands-on execution.
You’ve led teams before and are excellent at people management & driving teams to high performance. You’re results-driven and metrics-oriented, and not afraid of ambitious targets.
You have strong analytical and structured problem-solving skills; comfortable modeling and drawing insights from data (Excel / SQL a plus)
You are an excellent communicator who can synthesize complex insights into actionable recommendations
You are a self-starter with high bias for action, comfort with ambiguity, and willingness to dive into details
You have strong organizational and project management skills with attention to detail while managing multiple priorities
You have a passion for improving healthcare access and outcomes through innovation and scale