Why join Launch Housing
Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change.
Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling.
Don’t just walk past homelessness. Join the solution.
Our permanent and fixed-term employee benefits include:
• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment
About the opportunity:
Launch Housing delivers long term housing in the form of affordable, social and general lease rents made up of Launch owned or managed units (approximately 229) across metropolitan Melbourne, the majority being in the inner north and northwest, as part of our mission to End Homelessness.
Launch Housing’s Youth Support Services programs support young people aged 16-25 located in South-East Melbourne, who are either unable to live at home or experiencing difficulties in maintaining housing. In addition to providing housing support, the Youth Services programs focus on education, employment, development of independent living skills and enhancing community connection.
The Life and Living Skills Support Worker assesses and assists with the immediate and ongoing support needs of clients experiencing or at risk of homelessness, through the provision of a range of intervention options ensuring that the client’s needs are translated into a personal program that encourages the client’s independence, empowerment, autonomy, and dignity. This support may be provided in a range of environments including funded accommodation services (THM, Youth Refuge), group work settings, private housing or via assertive outreach to clients.
In addition to providing one to one support to at risk young people, The role has a unique life and living skills-based group work component built into the service delivery model. It is this roles responsibility to design, promote, budget for, and facilitate group work sessions throughout the year. This group is aimed at young people wishing to further develop their knowledge and participate in sessions around specific subjects, such as managing legal or financial issues, fitness and nutrition, moving out of home, general health and accessing other community support services.
Permanent part-time role (60.8 hours per fortnight) based at Cheltenham and South Melbourne.
As part of our commitment to increasing Aboriginal and Torres Strait Islander employment, Aboriginal and/or Torres Strait Islander candidates will be given priority consideration. All other candidates are welcome to apply. This approach is a special measure under section 12 of the Equal Opportunity Act 2010 (Vic), designed to promote substantive equality.
What you'll be doing:
Provide an integrated and comprehensive assessment and case management service to young people who are seeking ways to live independently. Work with young people to develop a structured support plan addressing identified life and living skills. Develop, promote, budget for and facilitate life and living skill group programs for up to 15 young people. Initiate and attend case management meetings with other professionals involved with young people to ensure collaborative service delivery. Provide secondary consultation and expert knowledge to peers/colleagues in relation to life and living skills and group work programs. Connect young people to other appropriate supports, including services from other organizations, in order to achieve agreed goals and outcomes. Assist young people to maximize their options and potential by facilitating their involvement in community and social activities, education, employment and training opportunities.
What we're looking for (key selection criteria):
Demonstrated experience in client facing human services, social work or other relevant discipline, with a preference for an understanding of housing and homelessness policy, context and systems and experience in group work settings. Tertiary qualifications in Youth work, Social Work, Psychology, or a related discipline highly desirable. Demonstrated ability to work collaboratively with others towards effective client solutions. Good interpersonal and communication skills, both verbal and written. Well-developed organisational and time management skills. Demonstrated ability to build positive relationships and communicate with young people of diverse backgrounds and abilities, individually and in group work settings. Excellent problem-solving skills. A demonstrated commitment to working ethically with young people, as defined by the Code of Ethical Practice for the Victorian Youth Sector. Understanding of trauma-informed and strengths base practice frameworks. Valid Victorian Driver’s Licence. Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.
Applications close 27 February 2026.
For more information, please contact careers@launchhousing.org.au.
How to apply
To apply for this opportunity, please click on "Apply for this job" button. Please submit a cover letter addressing the key selection criteria and your CV.
For a copy of the position description please contact us at careers@launchhousing.org.au.
Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!
Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.
If you require reasonable adjustments at any stage of the recruitment process, please let us know at careers@launchhousing.org.au.
Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.
Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.
Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role.