Swedish-speaking Customer Service Agent for Mercedes Team in Crete

Live & work in Crete – Mercedes-Benz Customer Experts Team

Location: Chania, Crete (on-site)

Are you passionate about cars and premium brands? Imagine representing Mercedes-Benz while living and working on a Greek island surrounded by sunshine, beaches and crystal-clear waters.

On behalf of our client, we are looking for Swedish-speaking Customer Support Representatives to join the Mercedes-Benz Customer Experts team based in Chania, Crete. In this role, you will be the main point of contact for customers, delivering high-quality service for one of the world’s most respected automotive brands.

This is an excellent opportunity to work abroad in Greece, gain international experience and build a strong CV while enjoying a Mediterranean lifestyle.

Why Crete?

Crete offers the perfect balance between work and lifestyle:

• Sunshine almost all year round ☀️
• Beautiful beaches, nature and outdoor living
• Lower cost of living compared to Scandinavia
• Safe, relaxed environment with rich culture and cuisine
• Vibrant international community

Work where others go on holiday – for real.

Your role

• Act as the primary point of contact for customer requests via phone, email and chat
• Represent Mercedes-Benz with professionalism and brand care
• Respond to inquiries about products and services, offering expert guidance
• Handle customer issues efficiently and with a solution-oriented mindset
• Provide accurate and effective roadside assistance support
• Ensure a premium customer experience at every interaction
• Collaborate with colleagues and share ideas and best practices

Requirements

• Fluent Swedish (spoken & written)
• Very good English
• Genuine interest in cars and the automotive industry (strong advantage)
• At least 6 months of experience in customer support or customer care
• Excellent communication skills and a customer-first mindset
• Strong problem-solving ability and sense of ownership
• Comfortable working with digital tools and systems
• Positive, adaptable and open to relocating abroad
• Eager to learn and grow within an international environment

Benefits

• On-site position in Chania, Crete
• Full relocation support (flight, airport transfer & housing assistance)
• Free accommodation or accommodation allowance throughout employment
• Competitive monthly salary plus 2 additional salaries per year
• Attractive performance-based bonus scheme
• Fully paid training by certified instructors
• Health insurance and additional benefits
• Continuous support during relocation and employment
• Modern offices with gym, activity room and relaxing break areas
• Social events, team activities and community initiatives
• Free online Greek language courses
• Long-term career development opportunities in a multicultural workplace

This role is ideal if you want to work abroad with Mercedes-Benz, build international customer support experience and enjoy life in Crete, Greece.

Ready to start your journey?
Apply now