Swedish Speaking Customer Service Payment Solutions Provider - Work In Greece

Mercier Consultancy MD is seeking a dedicated and enthusiastic Swedish Speaking Customer Service Payment Solutions Provider to join our talented team in the stunning landscape of Greece! In this dynamic role, you will provide top-notch customer support to our Swedish-speaking clients, ensuring they have the best experience with our payment solutions.

Key Responsibilities

• Provide excellent customer service to Swedish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about payment solutions, ensuring swift and effective issue resolution.
• Inform clients about available payment options and guide them through our services.
• Maintain accurate records of customer interactions and follow-up actions within our systems.
• Work collaboratively with internal teams to enhance service quality and identify improvement opportunities.
• Stay informed about industry trends and updates in payment processing to assist clients better.

Requirements

• Fluency in Swedish (both written and spoken) is mandatory; proficiency in English is advantageous.
• Prior experience in customer service or a payment solutions environment is desirable.
• Excellent communication skills with a strong focus on customer satisfaction.
• Ability to thrive in a fast-paced, collaborative work setting.
• Technologically savvy with a comfort level in using various digital tools.
• Proactive approach to solving problems and engaging with customers.
• Willingness to relocate to Greece and adapt to the local culture.

Benefits

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...