Swedish Speaking Customer Support for Streaming site - Work from home
Do you have a passion for digital entertainment and enjoy helping people get the best out of their online experiences? A leading global streaming service is looking for enthusiastic Customer Support Specialists to join its team in Greece.
In this role, you will support subscribers of a world-renowned streaming platform, assisting them with account-related questions, subscription management, and technical issues. You will be a key point of contact, ensuring users enjoy seamless access to their favorite movies, series, and exclusive content.
Join an international and dynamic environment where entertainment, technology, and customer experience come together, and where your support directly enhances how people enjoy their everyday entertainment.
What you will be doing
• Managing incoming customer interactions via phone, chat, and email
• Assisting users with account setup, login issues, and subscription management
• Supporting customers with streaming, playback, and app-related technical issues across different devices
• Providing clear information about subscriptions, billing, promotions, and platform features
• Handling customer inquiries in a professional, friendly, and solution-oriented manner
• Ensuring a high level of customer satisfaction by delivering accurate and empathetic support
Job requirements
• Fluency in Swedish and English, both written and spoken
• Strong communication skills and a customer-focused mindset
• Good problem-solving abilities and digital confidence
• Ability to remain calm and professional when handling customer concerns
• Previous experience in customer support, technical support, or digital services is considered an advantage
• Interest in streaming platforms, digital media, or online entertainment is a plus
What is offered
• Competitive monthly salary plus two additional salaries per year
• Relocation package including flights and accomodation
• Referral program with attractive bonuses for recommending friends
• Private health care benefits and access to various discounts
• Comprehensive paid training delivered by certified instructors
• Engaging company events, community initiatives, and social responsibility projects
• Free online Greek language courses
• Modern offices with comfortable break areas and a positive working atmosphere
• Employment with a Great Place to Work–Certified company that values diversity and inclusion
This role offers an excellent opportunity to build an international career within a global digital entertainment environment, develop transferable customer experience skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.