Team Lead, Sales Development
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
The Role You'll Play
- Manage, coach, and motivate a team of SDRs to achieve activity, meeting, and pipeline targets
- Run regular 1:1s, team huddles, call reviews, and ongoing skills development (messaging, discovery, objection handling)
- Support hiring, onboarding, training, and ramp plans for new SDRs
- Ensure consistent execution across outbound channels (calls, email, LinkedIn, sequences) and inbound follow-up SLAs
- Monitor performance dashboards and quality metrics (connect rates, meeting-to-opportunity conversion, show rates)
- Improve playbooks, cadences, talk tracks, and qualification frameworks
- Maintain strong CRM hygiene and reporting accuracy; ensure best practices in Salesforce
- Track weekly/monthly performance against goals, identify risks early, and implement corrective action plans.
- Provide insights to Sales Leadership on pipeline generation trends and rep development needs.
The Experience You’ll Bring
- 3–6+ years in Sales Development / BDR/SDR roles, with 1–3+ years in a leadership or coaching capacity (people management or senior/lead role)
- Proven ability to consistently hit or exceed SDR targets (meetings, pipeline, conversion metrics)
- Strong coaching skills with experience improving rep performance through structured feedback
- Experience with CRM and sales engagement tools (e.g., Salesforce/HubSpot, Outreach/Salesloft)
- Excellent communication, organization, and stakeholder management skills
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.