Technical Content Producer
SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.
SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit.
At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.
Technical Content Producer
The Role
We’re looking for a Technical Content Producer who can translate complex technical concepts into compelling, audience-first content that drives awareness, engagement, and pipeline. This is not a product documentation role; as part of the Corporate Marketing team, you will create thought leadership, educational, and demand-generation content for software developers, engineers, and testers.
The ideal candidate is hyper-familiar with the software development industry and speaks the same language as developers. Additionally, this individual is adept at using AI tools to research, analyze, create, optimize, and iterate compelling content, while still being able to refine the AI-generated content for resonance with our target audiences.
Key Responsibilities
- Create and edit high-quality technical content including:
- Blog posts and articles
- Guides/white papers
- Reports
- Video scripts and storyboards
- Website content
- Interview SMEs (product managers, engineers) and transform insights into audience-ready content with the appropriate technical depth
- Develop content for technical audiences such as developers, QA engineers, or DevOps teams
- Partner with Product Marketing, DevRel, and Product Management on messaging and positioning · Optimize content for GEO/AEO/SEO and distribution channels
- Leverage AI tools to scale content production, including repurposing long-form content into derivative assets for use across web, email, and social channels
Skills and Experience
- 5-7+ years writing highly technical B2B content in SaaS or technology companies
- Strong familiarity with the enterprise software development market
- Experience writing for technical decision-makers and practitioners
- Detail-oriented and organized; able to manage multiple writing projects at a time
- Self-motivated and able to work both independently and as part of a team
- Experience collaborating cross-functionally, including with Product and Engineering
- Proven portfolio of published technical marketing content across various lengths and formats
- Familiarity with GEO/AEO/SEO and content performance metrics
Why you should join the SmartBear crew:
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know:
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
- We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.
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