Technical Product Manager
The Technical Product Manager will report to the Chief Product and Technology Officer and work cross-functionally alongside other leaders like COO, VP Operations, Chief Commercial Officer, VP Customer Success, Medical Director, Engineers, and Data Analysts to ensure best in class care delivery for SimpliFed patients. This role is a key, hands-on contributor to a high-velocity product team that is redefining the maternal health experience, leveraging SimpliFed’s proprietary MaternalOS platform, longitudinal clinical care experience, and Clinical Operations infrastructure. This role is relentlessly focused on improving families’ experience and outcomes with our care pathway, collaborating virtually “elbow-to-elbow” with our external clients and partners to ensure frictionless experiences for them, and partnering with our internal Operations team to support excellence for our providers and backstage team.
Key Responsibilities
Owner of the patient experience
- Conduct customer discovery, user experience analyses/observation (quan + qual), and lightweight usability studies to understand ways to improve our patient and customer experience
- Translate these findings into requirements to implement throughout our patient experience
Foundational understanding of Computer Science & Engineering Concepts
- Strong knowledge of APIs, AWS, Databases, Kubernetes/Docker, and JavaScript
Product Strategy & Roadmapping with CPTO
- Define and maintain the product vision, strategy, and long-term roadmap.
- Analyze market trends, customer feedback, and competitive landscape.
- Translate business goals into clear, prioritized product initiatives.
Requirements & Technical Scoping
- Write detailed PRDs (Product Requirements Documents), user stories, and acceptance criteria.
- Conduct discovery with customers, stakeholders, and internal teams.
- Identify technical constraints, dependencies, and edge cases.
Project Management & Delivery Execution
- Create detailed project plans, sprint schedules, and release calendars
- Maintain Jira backlog hygiene and sprint predictability.
- Coordinate and implement these project plans in collaboration with external partners and internal teams
Engineering Collaboration with CPTO
- Partner closely with engineering to refine the scope and ensure technical feasibility.
- Break down epics into milestones, assist in sprint planning, and unblock teams.
- Review architecture proposals and evaluate trade-offs.
Execution & Delivery with Delivery Managers and Partners
- Own the end-to-end product lifecycle: planning → development → testing → launch.
- Track KPIs, timelines, and deliverables.
- Coordinate QA, UAT, and launch activities.
Stakeholder Communication
- Serve as the bridge between business, engineering, operations, leadership, and customers.
- Communicate status, risks, and product changes clearly and in a structured way.
- Present roadmaps, metrics, release notes, and impact analyses.
Customer & Market Insight
- Conduct product research, interviews, usability tests, and data analysis.
- Monitor customer satisfaction, product adoption, and user friction points.
- Define and track product success metrics (KPIs, OKRs).
Cross-Functional Alignment
- Work with design/UX to ensure intuitive and simple user experiences.
- Partner with sales, customer success, and support to gather insights.
- Enable marketing with positioning, messaging, and go-to-market collateral.
Risk & Dependency Management
- Identify potential blockers early and manage trade-offs.
- Align teams around shared priorities and mitigate scope creep.
Qualifications
- Strong interpersonal and communication skills (verbal and written) while being empathetic and professional with internal/external partners.
- Thrives and ability to operate in ambiguous, high intensity, and high stress environments
- Experience in venture-backed start-up environments with the ability to execute, adapt, and problem-solve.
- Innovative thinker who embraces experimentation and views setbacks as learning opportunities.
- Values collaboration, diversity, and continuous improvement.
- Passionate about SimpliFed’s mission and improving women’s health.
- Results driven and focused on streamlining processes and removes barriers to make the right thing easy.
- Strong organization skills to drive multiple, simultaneous credentialing efforts with a high-level of attention to detail.
About you
- Aligned with SimpliFed’s mission.
- Minimum of 5 years of Product Management experience
- Hankering to put the relationships back in medicine
- A posture towards execution - a true operator willing to both develop the strategy and execute it.
- Ability to work remotely and communicate asynchronously via slack and email, along with thriving in virtual meetings.
- Does not suffer in silence: willingness to give it a shot but then reach out for help as needed and not waiting too long.
- Leans into items they are uncomfortable with, not avoid it.
- Defers to safe and secure security protocols always to protect SimpliFed’s patients and providers.
- High personal integrity to always do the right thing for the families that we are honored to serve.
- Respect and high tolerance for bureaucracy, along with an optimistic perspective on how to operate within the bureaucratic “rules” and the healthcare regulatory environment.
- Ability to work in a fast paced, team environment.
Base salary: $144K