Technical Program Manager
$100k - $130k USD
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
About the Role
Gruve is seeking an experienced Technical Program Manager to lead large-scale, customer-facing initiatives across enterprise technology, data, cybersecurity, and business transformation. In this high-impact role, you will coordinate cross-functional internal teams and customer stakeholders, oversee multiple projects within broader programs, and ensure successful delivery, customer satisfaction, and measurable business value. The ideal candidate brings proven experience managing complex technology programs and thrives in a fast-paced, global environment.
Key Responsibilities
- Collaborate with business stakeholders to understand and document program requirements for internal systems or customer solutions.
- Lead and manage multiple projects within a program, leveraging Agile or Waterfall approaches, each with clearly defined development and testing stages. Develop project schedules, allocate resources effectively, and outline the scope for each effort.
- Identify and engage key stakeholders—including senior management, project sponsors, business users, and technical teams—to ensure alignment with program goals.
- Oversee program schedules, ensuring smooth coordination between technical teams, business departments, and external partners. Allocate budget, staff, and equipment to meet program needs.
- Establish quality standards and performance metrics for program deliverables. Monitor adherence and implement corrective actions as needed.
- Support end-user enablement through training, documentation, and onboarding for new processes or technologies.
- Build trusted relationships with customer stakeholders, identify opportunities for further business engagement, and coordinate with third-party partners as needed.
Basic Qualifications
- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or related field; Master’s degree preferred.
- 10+ years of experience as a Technical Program Manager in the IT or Professional Services industry.
- Prior experience as a manager of project managers or similar resources is required.
- PMP or PRINCE2 certification is preferred.
- Expert in using tools such as Jira, Confluence, or similar project management platforms.
- Strong leadership, organizational, and communication skills.
- Proven ability to deliver successful programs with high customer satisfaction.
- Excellent problem-solving, decision-making, and stakeholder management abilities.
Preferred Qualifications
- Managing and delivering medium to large-scale technology programs, including (but not limited to) ERP and data management projects.
- Working in a customer-facing environment, preferably in Professional Services, Consulting, or IT Solutions.
Salary Range
$100,000 - $130,000 + Benefits
This is a full-time opportunity with Gruve and is an onsite role based in Plano, TX (Dallas area).
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.