Technology Expert-M365/Desktop Image Specialist

We are currently looking for a Technology Expert – M365 to join our growing team in one of the biggest European organizations.

Tasks:

• Help to drive the adoption of M365-based modern workplace technologies;
• Design, plan, develop and implement solutions within the M365 portfolio of services;
• Provide hands-on support for MDM/Intune. Provide hands-on support for M365;
• Troubleshoot and resolve technical issues;
• Collaborate with team members to analyse information, define and prioritize requirements and evaluate potential solutions;
• Provide expert advice and assistance, technology watch, evaluation studies, architectural considerations, applicable standards, solution patterns and best practices in M365;
• Ensure compliance with IT security standards across the client's M365 tenant;
• Comply with the Agile methodology in the implementation, configuration and maintenance of the client's M365 tenant;
• Contribute to design vision and other project-related documentation.

Qualifications

Mandatory requirements:

• Bachelor's degree plus minimum of 5 years' of professional experience in business analysis position, with relevance to the tasks described above
• Presents excellent command of English, at least at B2 level
• In-depth knowledge and proven hands-on expertise in M365 (administration, configuration, design, deployment);
• Capability to write clear and structured technical documents;
• Ability to participate meetings, very good communication skills (English);
• Collaborative and proactive approach with hands on attitude;
• Ability to make recommendations and give advice about best practises;
• Previous experience as technology expert in M365 in at least one of the following areas:
  1. Mobile Device and Workplace Management, including some or all of: Endpoint Manager, Intune, Autopilot, patching, Power Shell, packaging, PKI, Azure Security Centre, XDR solution, etc.
  2. User Identity Management, including some or all of: Azure Active Directory, Licences Management, User Authentication, Access Policies, Identity Protection, etc.
  3. Information Protection and Governance, including some or all of: Microsoft Purview, Data Loss Prevention, Sensitive Information Types, Microsoft 365 Encryption, Microsoft Sentinel, Message Encryption, Sensitivity Labels, Data Lifecycle and Records Management, Retention, Data Analytics, Audit, etc.
  4. Collaboration and Communication, including some or all of: Intune, Exchange Online, SharePoint Online, OneDrive, Power Platform, Microsoft Teams Office 365, etc.

Advantageous:

• General knowledge of networking and ICT infrastructure and systems;
• System engineer expertise with knowledge of on premise AD, Exchange server and/or hybrid environment; 
• Previous agile experience (certification in PM2-Agile or equivalent desirable);
• Experience as technology expert in a second area of the ones above;
• Knowledge of Azure DevOps;
• Previous experience in an EU institution;
• Capability of working in an international/multicultural environment