Technology Support Specialist I - Multiple Locations

Technology Support Specialist I – Multiple Locations

This is a contract Opportunity
Specific site availability and start dates will vary by location.

About this Position

We’re seeking an On-Site Technology Support Specialist I to support daily IT operations and ensure employees can rely on their technology. In this role, you’ll provide hands-on support for devices, audio-visual tools, and workplace systems while delivering excellent customer service across your assigned location. This is an evergreen, multi-location opportunity where openings may arise at different times based on business needs.

Job Responsibilities

• Provide daily troubleshooting support for PCs, Macs, software applications, AV tools, and network connectivity.

• Manage ServiceNow tickets by prioritizing requests, meeting SLAs, and ensuring timely resolution.

• Perform IT asset management including shipping, receiving, tracking, and lifecycle management.

• Support meetings and events with AV setup, on-site assistance, and occasional off-site coverage.

• Deliver VIP/white-glove support and remote-hands assistance as needed.

• Document issues and solutions to support continuous improvement.

Job Skills/Requirements

• Experience supporting Windows, macOS, and Microsoft applications including Outlook, Teams, OneDrive, and Office 365.

• Ability to troubleshoot AV systems including Surface Hubs, Crestron, and Microsoft Teams Rooms.

• Strong customer service, communication, and time-management skills.

• Ability to multitask in a fast-paced, on-site support environment.

• Experience providing hands-on technical support with enterprise hardware and software tools.

Why Should I Apply?

• Opportunity to support enterprise-level IT environments.

• Exposure to a wide range of AV, collaboration, and network support technologies.

• Contract flexibility with growth potential.

• Build in-demand technical and customer-facing IT support skills.

Additional Information

• May support tools such as Condeco, Barco ClickShare, Polycom, Cisco, and digital display equipment.

• Occasional travel to other sites may be required.

• Some after-hours support may be needed based on business needs.

• Strong opportunity for technical skill growth and long-term career development.

Locations 

• Alabama: Birmingham

• Arizona: Phoenix, Tucson

• Arkansas: Rogers

• California: Irvine, San Diego, San Francisco, San Jose, Palo Alto, Sacramento

• Colorado: Denver

• Connecticut: Hartford, Stamford

• Florida: Miami, Tampa, Orlando, Boca Raton

• Hawaii: Honolulu

• Indiana: Indianapolis

• Louisiana: New Orleans

• Michigan: Detroit

• Minnesota: Minneapolis

Pay Range

Pay Range: $30–$33 per hour

YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

About the Company

Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: YUPRO Placement