Territory Logistics Coordinator
The purpose of this position is help facilitate the coordination of surgical assets and inventory to ensure all surgical requirements are met. They work closely with the Field Operations Manager and sales organization to ensure surgical assets and inventory are properly tracked and moved from the different customer locations, office, etc. with the goal of optimizing local field consignment.
Essential Duties and Responsibilities
- Works closely with Sales Team, Surgeons, Operating Room Personnel, Central Processing, and Biomedical and other personnel
- Partners closely with ATEC Field Operations Manager, ATEC Field Operations, and Customer Service team
- Responsible for aligning with Field Operations Manager/ATEC Field Operations to outline daily route of set/inventory movements
- Required to take pictures and track of all set/inventory movements via Trello or whatever inventory system is in place with the distributor location
- Responsible for adhering to hospital policies when dropping off and picking up sets (including all required credentialing)
- Responsible for maximizing the utilization of consigned sets
- Responsible for maintenance of ATEC vehicle
- Responsible for swapping out consigned torque wrenches every 6 months
- Responsible for managing expiration dates of product and returning/swapping out accordingly
- Responsible for tracking replenishment and ensuring all consigned sets are stocked appropriately
- Responsible for inspecting trays when necessary
- Maintain a log of all tracking numbers for returns and items associated with it
- Reporting to the reps any lost items in the sets when receiving back in and following up to ensure the items are found
- Transporting and moving sets amongst hospitals
- Supports and executes inter-field transfer requests
- Maintains a knowledge base of instrument and implant systems through OEM Spine education training programs
- Adheres to procedures for troubleshooting and maintenance of products
- Analyzes and resolves both routine and non-routine product issues expediently
- Solves product problems for customers in an expeditious manner
- Provides on-call service and support when required
- Performs other duties as assigned
Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent oral and written communication skills
- Ability to organize and prioritize workflow to meet established deadlines
- Ability to work within a cross-functional team
- Proficiency in Microsoft Word, Excel, and internet applications
- Strong attention to details
- Ability to perform multiple tasks in a fast-paced, team focused environment
- Ability to travel approximately 10 percent of the time
Education and Experience
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.