Top Secret Network & Mission Operations Shift Lead

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

Job Title

Network & Mission Operations Shift Lead

Location

Schriever Space Force Base, Colorado Springs, CO
Full Time / On‑Site

Security Clearance

Active Top Secret / SCI required

Years of Experience

5+ years

Salary Range

$140,000 – $155,000

Work Schedule

• Rotating 12‑hour shifts
• Nights, weekends, and off‑shift coverage required
• Position may transition to 24×7 operational coverage based on mission needs

Job Summary

The Network & Mission Operations Shift Lead reports to the Global Operations Lead and provides oversight and management of Global Operations activities. This role ensures continuous operational availability, mission effectiveness, and accurate system status reporting across enterprise systems under operational control.

The position supports mission systems, command and control (C2), and information‑sharing environments while maintaining situational awareness and coordinating with regional and command center leadership.

Key Responsibilities

• Direct day‑to‑day Global Operations activities to ensure system availability, performance, and security
• Maintain real‑time awareness of system and network health and communicate operational status to leadership
• Collaborate with Regional CWO and Command Center leadership to ensure coordinated execution
• Ensure operational reports are accurate, complete, and delivered on time to program and customer leadership
• Recommend and coordinate appropriate courses of action in response to system or network issues
• Preserve operational integrity by ensuring personnel are trained, certified, and mission‑ready
• Manage shift staffing and verify proper manning levels
• Conduct detailed shift change briefings to ensure continuity of operations
• Support rotating 12‑hour shift coverage, including nights, weekends, and off‑shift substitutions
• Perform additional related duties as assigned

Required Qualifications

• Strong verbal and presentation communication skills
• Experience in project management, planning, and resource management
• Experience leading personnel in operations or maintenance of large‑scale computer, communications, or networking environments
• Knowledge of enterprise networks, systems, and cyber defense capabilities
• Ability to brief technical system and network issues using tools such as Microsoft Visio and PowerPoint
• Experience developing or directing Tactics, Techniques, and Procedures (TTPs) and/or Operating Instructions (OIs)
• Proficiency with Microsoft Project, Word, PowerPoint, Excel, and Teams
• Experience working in Agile environments and using JIRA

Physical Demands

• Ability to remain seated for extended periods
• Regular use of computer, keyboard, and office equipment
• Effective verbal and electronic communication
• Occasional movement within the office to access equipment or meeting spaces
• Ability to lift and/or move up to 15 pounds
• Vision abilities including close vision and focus adjustment

Work Environment

This position is performed in a secure, classified environment. Employees must comply with all security protocols, access control procedures, and restrictions on personal electronic devices and handling of sensitive information.

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.