Trainer Specialist (Client)

• Manage client end to end onboarding process 

• Work closely with the dedicated PIO and internal teams to ensure smooth implementation

• Support system setup and coordinate client requirements

• Conduct user training sessions (online or onsite)

• Ensure implementation runs according to agreed timeline

• Act as the main point of contact during the onboarding phase

• Monitor early-stage adoption and support clients post go-live

Qualifications

• Bachelor’s degree in any related field

• 1–3 years of experience in onboarding, implementation, customer success, or similar role

• Experience working with enterprise clients is a plus

• Strong communication and coordination skills

• Comfortable working closely with cross-functional teams

• Detail-oriented and able to manage timelines effectively

• Able to conduct training sessions (online or onsite)

• Fluent in English (both written and spoken)