Training Specialist

emerchantpay is a leading global payment service provider and acquirer for online, mobile, in-store and over the phone payments. Our global payments solution is available through a simple integration, offering a diverse range of features, including global acquiring, global and local payment methods, advanced fraud management and performance optimisation. We empower businesses to design seamless and engaging payment experiences for their consumers.

We are looking for an inspired Training Specialist to join our growing Learning & Development Team!

Responsibilities:

• Develop e-learning training content in different topics.
• Maintain and upgrade company orientation training.
• Partner with subject matter experts to ensure all training content is up to date.
• Partner with stake holders to ensure learning needs across global locations are anticipated and met.
• Build and maintain meaningful relationships with stake holders across the organisation.
• Use different tools and methods for training planning, creation and execution.
• Deliver training in various formats (webinars/workshops/online/live).
• Create and follow various reports on training success.
• Drive learners’ engagement through different training initiatives.
• Collaborate proactively with the team on fostering a learning culture environment.

Requirements:

• Proven experience (1+ years) in creating training materials.
• Proven experience (1+ years) in delivering adult training in various formats.
• Experience in working in multicultural environment.
• Fluency in English.
• Developed self-awareness and cultivated holistic approach towards the work.
• Abilities to structure and deliver content from different knowledge areas.
• Tech savvy, curious about new technology and its implementation on the job.
• Familiarity with e-learning platforms is a plus.
• Ability to understand and interpret reporting data.
• Educational background in psychology, pedagogy, social sciences is considered an advantage.
• Previous experience related to driving soft skills in a job setting is considered an advantage.
• Familiarity with AI-powered tools, learning platforms, or technologies, and the ability to apply them in a training context, is considered an advantage.

Benefits:

• Fast-growing payment company;
• Excellent working conditions, casual atmosphere;
• Modern, challenging, constantly growing business;
• Professional development - books, trainings, certifications, etc.;
• Team buildings and fun activities;
• 25 days paid holiday, 1 day for every 2 years with us;
• Hybrid model of work - 3 days per week from GORA Office (close to Paradise Center) and 2 days per week from home.

If you are interested, please apply with your CV in English. Only short-listed candidates will be contacted.

Personal data of the applicants will be processed in strict confidentiality by emerchantpay ltd. UIC 175117520 solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their personal data on a voluntary basis and will have the right to access and correct their personal data within a reasonable time upon filing a written request.

emerchantpay is an equal opportunity employer. We appreciate people with different backgrounds and mindsets, and we honor diversity and inclusion.

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