Treatment Connections Navigator
At SFAF we show up for our community with expertise, empathy, and a commitment to creating space where everyone can show up fully. If you want to make a meaningful impact in an environment that’s as affirming as it is effective, we’d love to meet you.
Who are we?
San Francisco AIDS Foundation (SFAF) envisions a future where health justice is achieved for all people living with or at risk for HIV. Our mission is to promote health, wellness, and social justice for communities most impacted by HIV through sexual health and substance use services, advocacy, and partnership. We need passionate advocates for social change that embody our five key values: Justice, Dignity, Courage, Leadership, and Excellence.
What is the position?
SFAF’s Health Services for People Who Use Drugs (PWUD) is one of largest PWUD health engagement and safer supply access programs in the State of California. The Treatment Connections Navigator will build relationships with program participants at all sides, providing client centered connections to care. The role is grounded in a proactive counseling approcah that utilizes motivational interviewing to connect individuals to care. This position will work closely with Health Educators, Substance Use Treatment Coordinators and HCV Care Coordinators to engage and link people to internal and external substance use and medical care services. Linkage for participants will include connecting, escorting, and following up to ensure that they are receiving effective and culturally competent care.
What are the main responsibilities?
- Provide on site treatment connections including referral and linkage to substance use disorder treatment, medical care, HIV, HCV/STI Testing, vaccinations, and other health and social services.
- Provide active counseling, motivational interviewing style substance use treatment readiness coaching, risk reduction counseling, and substance use treatment adherence counseling.
- Create a warm and welcoming environment for people who use drugs, with an emphasis on excellent customer service and compassionate care
- Provide on-site health education and substance use treatment awareness counseling at both mobile sites and 6th St Center
- Provide health coaching focused on overdose prevention, HIV and HCV prevention, and other health improvement activities
- Document and enter all site data and referral data according to program protocols
Who are we looking for?
- Minimum 3 years experience working with people who use drugs, people experiencing homeless, and other highly marginalized groups required.
- Ability to speak candidly and knowledgeably about drug use, substance use treatment options, and sexual risk.
- Ability to implement de-escalation techniques, follow safely protocols, and use sound judgment in making independent decisions.
- Knowledge of substance use and health concerns of people who use drugs (PWUD) and the services available to them in San Francisco.
- Ability to provide culturally sensitive and stigma free customer service to program participants.
- Bi-lingual in Spanish and English is highly regarded.
Where is the position located?
This position is located both at 940 Howard Street and at the harm reduction center on 117 6th St, as well as various mobile sites and street based settings throughout San Francisco. This position may require traveling to other office locations or off-site meetings as required by the job.
Upon starting this role until June 30th typical schedule will be: Monday – Friday, 12:00pm - 8:30pm
Starting July 1, 2026 typical schedule will shift to: Tuesday - Saturday 12:00pm – 8:00pm
What we offer?
Hourly Rate:$32.97 Per Hour
Benefits :SFAF is proud to offer a comprehensive and competitive benefits package for our full-time employees. We offer combined PTO/Sick Time Off of 24 days for the first two years of employment, 29 days after two years of employment. For retirement we offer a 403(b) Plan and SFAF matches employee contributes (1 to 1) up to 3% of Salary.
This position will have access to protected health information (PHI) and may only access, use or disclose the minimum information necessary to perform their designated role on behalf of San Francisco AIDS Foundation, regardless of the extent of access provided.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The San Francisco AIDS Foundation is an Equal Opportunity employer. We actively seek applications from people living with HIV/AIDS, people with disabilities, women, LGBTQ individuals and people of color.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.