VP of Product, Commerce

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

We're seeking an exceptional VP of Product (Technical) to lead Twitch's Commerce product organization. In this role, you'll drive the strategic vision and execution for products that pay out more than $1B annually to streamers through Subscriptions, Gifted Subs, Bits, and Turbo. You'll optimize existing product offerings to better serve streamers while developing new products that tap into emerging motivations around virtual goods, digital items, and shopping experiences. As a community-facing leader, you'll represent the Commerce business to creators, viewers, and external partners, ensuring our products reflect the needs and values of the Twitch community. You'll lead a team of product managers building innovative commerce experiences that deepen the connection between viewers and creators while expanding monetization opportunities across desktop and mobile platforms.

As we expand globally, you'll develop monetization solutions that work across different markets and payment ecosystems while ensuring compliance with regional regulations. You'll architect the future of creator economics on our platform by developing compelling monetization features, optimizing existing revenue streams, and creating new opportunities for economic engagement between creators and their communities—all while maintaining the authenticity of community interactions that makes Twitch special.

You Will:

Strategic Leadership:

• Own the multi-year product strategy and roadmap for Twitch Commerce, balancing growth, profitability, and creator/viewer experience
• Drive revenue growth through new product innovation, optimization of existing products, and expansion into emerging opportunities
• Partner with senior leadership across Engineering, Design, Data Science, Marketing, and Creator Development to align on priorities and resource allocation
• Define success metrics and establish rigorous frameworks for measuring product impact on revenue, engagement, and creator earnings

Product Development & Management:

• Lead the development of mobile-native commerce experiences to close the performance gap between mobile and desktop monetization
• Drive initiatives to broaden the commerce funnel, converting more viewers into payers while maintaining healthy retention and ARPPU
• Oversee the evolution from patronage-based products to engagement-driven mechanics that scale across community sizes
• Champion data-driven decision making, leveraging experimentation and analytics to optimize product performances

Team Leadership:

• Build, mentor, and retain a world-class team of product managers across multiple product lines
• Establish product development processes, rituals, and best practices that enable the team to move quickly while maintaining quality
• Foster a culture of innovation, customer obsession, and operational excellence
• Develop talent through coaching, feedback, and growth opportunities

Stakeholder Management:

• Partner with the CPO, VP of Community Product and executive team on strategic initiatives
• Present monetization strategy and results to senior leadershipNavigate complex requirements across legal, finance, and compliance
• Collaborate with Engineering leadership to balance technical investment between new features, platform improvements, and technical debt
• Partner with Data Science to develop sophisticated models for pricing, promotions, and personalization
• Work closely with UX Research to deeply understand creator and viewer needs, pain points, and opportunities
• Align with Marketing and Creator teams on go-to-market strategies and promotional campaigns

You Have:

• 12+ years of product management experience, with 5+ years leading monetization or commerce products
• Track record of leading multi-layered product organizations, including product directors and their teams
• Proven track record scaling direct-to-creator monetization products in consumer technology
• Experience with payments, commerce platforms, or creator economy products
• Strong understanding of global payment systems and commerce regulations
• Track record of building and leading successful product teams
• Deep analytical capabilities and data-driven decision making experience
• Excellence in cross-functional leadership and stakeholder management

Bonus Points

• Experience with live streaming or creator platforms
• Background in marketplace or two-sided platform businesses
• Familiarity with virtual goods and digital commerce
• MBA or advanced degree
• Experience with global expansion of commerce products

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9029