Warehouse Specialist | First Shift | Blue Ash, OH
Warehouse Specialist | First Shift | Blue Ash, OH
We’re seeking a Warehouse Specialist who will be responsible for assisting with projects in the warehouse to include: organization of the warehouse; helping to manage changes to and within warehouse processes; supporting areas across production including item processing, packaging, and customer pickup; and helping to develop and maintain processes of inventory management and flow.
Responsibilities:
- Greet customers in a professional, friendly, and caring manner
- Assist with customer drop off and pick up days at the processing center.
- Maximize efficiency and timeliness in order to achieve company-defined KPIs.
- Be able to respond appropriately to the questions and challenges posed by internal and external customers (thinking on your feet is a must!).
- Help to hone our strategic vision and assist with tactical projects to implement that vision within the warehouse.
- Minimize item returns and maximize customer satisfaction by providing necessary item information during the packaging process.
- Conduct pull requests, including, but not limited to, return to seller, errors and missing information on items.
- Verify inbound shipments and ensure accurate inventory scanning upon receipt of goods.
- Align with management to resolve issues relating to the department and to ensure efficient service.
- Implement new processes and test technological advancements to help improve internal operations.
- Collaborate with other departments, management, and team members to maximize efficiency and timeliness in order to achieve company defined Key Performance Indicators
- Additional tasks and responsibilities as needed.
Qualifications:
- Drive! This business is fast-paced and challenging. A self-starter is a must!
- High school diploma required.
- An appreciation for dedicated customer service in a fast-paced work environment.
- Familiarity and comfort working with Google Suite.
- A team player mentality with an ability to work independently.
- Ability to maintain a set production schedule to align with business needs, while being willing to work flexible hours including nights and Saturday's.
- This position will have a schedule that includes working Saturday's.
- Ability to effectively communicate via email, phone, and in person with other employees and with customers.
- Knowledge of antiques, artwork, collectibles and unique items, with the ability to gauge value, is a plus.
- Ability to move / lift up to 100 lbs. when utilizing proper equipment.
Schedule: ROTATING SCHEDULE
Mon, Wed, Fri - 7:30am-4:00pm | Tues, Thurs 10am-6pm
Pay:
$17/hr paid weekly
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