Workforce Planning Analyst

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Q-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals. A market disruptor and innovator, Q-Centrix believes that there is nothing more valuable than clinical data as it is critical in delivering safe, consistent, quality healthcare for all. Bringing together deep expertise across providers, clinical knowledge, data and software, Q-Centrix provides an integrated approach that can redefine and streamline the data management and real-world application process for the healthcare industry, thereby enabling increased efficiency and exciting new solution opportunities. 

Providing the industry’s first Enterprise Clinical Data Management (eCDM™) platform, Q-Centrix utilizes its market-leading software, the largest and broadest team of clinical data experts, a modern-stack software and reporting data structure, and best practices from its 1,200+ hospital partners to securely extract, curate, structure, and enhance clinical data at the highest quality level. The resulting high quality structured clinical data is then utilized to support reporting demands, drive improved care delivery, meet financial and operational needs, enable population health workflows and power broad research use cases. Its solutions cover a breadth of clinical segments, including cardiovascular, oncology, infection prevention, trauma and real-world data applications. Q-Centrix’s platform enables its partners to access valuable clinical information that may otherwise be trapped across multiple workflow systems and clinical information platforms. Q-Centrix is positioned for continued growth as they integrate new capabilities and business lines.

Job Summary:

Q-Centrix is looking for a Workforce Planning Analyst to join our team. This will be a very impactful role providing strategic insight into workforce management analysis and data-driven optimization recommendations.

As the Workforce Planning Analyst, you will work closely with the Sr. Director of Workforce Planning & Operational Analytics, serving as a primary point of contact for operations management for research and analytics, workforce utilization, and development of ideal staffing scenarios. This role will report to the Sr. Director of Workforce Planning & Operational Analytics; with strong partnership across operations leadership and other departments as needed.

Applicants for employment with Q-Centrix must be legally authorized to work in the United States now or in the future without sponsorship.

Essential Functions:

• Through the evaluation of multi variable staffing requirements, partner with operations leadership at all levels, Vice President through Senior Management on the formation of staffing plans for clinical team members.
• Responsible for actioning the scheduling and assignment of resources.
• Continuous monitoring of the impact of onboarding and staffing strategies actioned which may influence future staffing decision making.
• Daily monitoring of staffing metrics to ensure timely assignment execution, high utilization of resources and early identification of future staffing risk.
• Employ creativity to solve resource constraints, trigger cross-training and make recommendations to Senior Management to improve operational efficiency and utilization of resources to ensure appropriate staffing levels for future growth.
• As a growth organization, roles and responsibilities often evolve and adapt over time. As such, this job description may not comprehensively account for future activities, responsibilities, and priorities—these may evolve right along with us!

Required Abilities, Education, and Skills:

• 3 to 7 years progressive work experience in an operations management, workforce planning, supply chain, or logistics role.
• Translate complex data analysis and Excel models into actionable insights for non-analytical stakeholders, actively engaging with management to influence Workforce Planning (WFP) strategies.
• Undergraduate degree focused on operations management, statistics, or engineering.
• Demonstrated ability to work with large, complex data sets.
• Strong excel skills.

Preferred Abilities, Education, and Skills:

• Knowledge of Salesforce.com and database management technology.

Supervisory Responsibilities: None

Work environment/Physical Demands: Continuous sitting and fine manipulation.

Travel Requirements: None

Work Authorization: Legally able to work in the United States without sponsorship 

Total Rewards:

At Q-Centrix, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we aim to attract, engage, and retain a talented team by offering a compelling, equitable rewards package. This includes an inclusive culture, a flexible work environment, learning and development opportunities, and robust benefits that support both health and financial wellness. In addition, our supportive community fosters collaboration, learning, growth, and enjoyment, making Q-Centrix a place where meaningful work and a positive work experience go hand in hand. It’s no wonder we’ve earned the Great Place to Work distinction multiple years in a row! The target salary for this role is $60,000.00 per year. In addition to our inclusive and innovative working environment and comprehensive compensation package, team members enjoy:

• Remote/hybrid flexibility (depending on location).
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.