Workplace Experience/Office Manager

Title of role: Office Manager (Workplace Experience Manager)
Location: Boston; Hybrid (4 days in the office required M-TH, Fri-Remote) 
Approved Salary Range: $70,000-$80,000

About the Role:

The Office Manager for our Boston office is a role dedicated to sparking delight through a seamless workplace experience. This associate acts as the heartbeat of our Boston hub, moving beyond daily tasks to strategically manage our facilities, lead high-impact internal events, and provide administrative support to our executive leadership.

Sitting within the People Team and reporting to the Director, Associate Engagement & Communications, you will empower our Boston associates by creating an environment where they can do their best work. This role requires a tenacious problem-solver with a passion for hospitality and a collaborative spirit.

Key Responsibilities:

• 1. Workplace Experience, Culture, and Engagement (40%)

  • Culture leadership: Act as the primary ambassador for the Boston office, proactively identifying ways to foster an inclusive and high-functioning environment that reflects our RGG values. In partnership with the People Team and other teams (e.g., DEI Core Groupe), design and execute a calendar of internal events that drives connection across all locations – this may include bagel Tuesdays, quarterly lunches, large-scale holiday celebrations, philanthropy initiatives, DEI programming, company-wide meetings, executive offsite events, etc.
  • Meeting support: Coordinate logistics for large on-site meetings, including room setup, catering, and audiovisual requirements in collaboration with IT.
  • Office operations: Oversee the full scope of office functionality, ensuring all equipment, supplies, and vendor services (catering, security, cleaning) are optimized for efficiency.
  • Budget & fiscal oversight: Own the workplace experience budget, analyzing expenditures to identify cost-saving opportunities while maintaining a premium associate experience.
  • Employee onboarding & offboarding: Lead the physical onboarding and offboarding process in partnership with HR and IT, ensuring every new associate feels a "sense of discovery" from day one. This includes badge setup, desk setup, access management, and equipment retrieval.
  • Collaboration: Partner closely with the NYC Office Manager to align culture initiatives and share best practices across our corporate hubs.

  2. Facilities & Maintenance Management (35%)

  • Vendor partnership, management, and negotiation: Directly manage all building service contracts (HVAC, maintenance, security), leading the bidding process and negotiating terms to ensure RGG receives top-tier service. Collaborate with the Legal team to finalize and execute service contracts.
  • Project management: Oversee office repairs and infrastructure projects, acting as the primary point of contact for contractors to ensure minimal disruption to the business.
  • Facility excellence: Conduct rigorous routine walkthroughs to maintain our aesthetic standards and prioritize long-term maintenance needs.
  • Safety & security compliance: Lead health and safety standards, managing emergency procedures and documentation in collaboration with the People Team and IT.

  3. Executive Assistant Support (25%)

  • Administrative support: Provide dedicated, confidential support to assigned executive leadership, anticipating needs before they arise. Provide coverage for other Executive Assistance as needed.
  • Calendar & travel management: Manage intricate calendars and coordinate domestic and international travel, ensuring every detail is seamless for our leaders.
  • Financial administration & expense reporting: Manage and submit precise expense reports and financial documentation for executive leadership.
  • Meeting & offsite preparation: Lead the creation and delivery of materials for executive meetings and offsite events, ensuring all presentations and reports are polished and professional (e.g., printing/binding of materials, delivery of materials, etc.).

Experience and Background Needed:

• You are a proactive, high-energy professional who finds genuine joy in sparking delight and creating a seamless environment for others. As the "heartbeat" of our Boston office, you are far more than an administrator; you are a culture ambassador and a tenacious problem-solver who balances a passion for hospitality with sharp operational discipline. You thrive in a role where no two days are the same—whether you are meticulously planning a high-impact executive offsite, negotiating a complex facility contract, or welcoming a new hire to ensure they feel a "sense of discovery" from their very first hour.

Education

• Bachelors degree preferred

Years of experience

• 4-6 years of experience

Technical skills

• Outlook Email
• Google Drive
  • Docs/ sheets/ slides
• Microsoft:  Word/ Excel/ Powerpoint

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.