Workshop Controller
A reputable truck dealership in Perth, Western Australia, is seeking a skilled Workshop Controller to lead and manage their dynamic team. Working with premium brands such as Mercedes-Benz, Freightliner, and Fuso, this role offers the chance to be an essential part of a well-established dealership, ensuring the smooth running of workshop operations.
About the Role:
The successful candidate will be responsible for overseeing the daily operations of the workshop, providing support to technicians, and maintaining high standards of customer service. You will also work closely with service advisors and focus on improving workshop efficiency and profitability.
Key Responsibilities:
- Lead and mentor technicians and apprentices
- Manage workshop operations, including scheduling and allocating tasks
- Maintain accurate records of work orders, invoices, and job progress
- Ensure top-quality customer service and satisfaction
- Develop and implement strategies to enhance workshop performance
- Communicate with service advisors to keep customers updated
- Ensure compliance with warranty guidelines and company standards
What’s On Offer:
- Competitive salary based on experience
- Ongoing training, including in-house and manufacturer programs
- Long-term career growth opportunities in a supportive environment
- Modern workshop facilities with advanced diagnostic tools
- Comprehensive employee benefits, including health discounts and support programs
About You:
- Qualified mechanic with experience in team leadership
- Strong communication and problem-solving skills
- Dedicated to promoting a safe work environment
- Experience with European, American, or Japanese truck brands is a plus, but not essential
This is an excellent opportunity for a motivated individual ready to take the next step in their career and join a forward-thinking dealership in the heavy vehicle industry. Apply today to be part of this growing team.