Workshop & Repair Manager
About Applied Intuition
Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company’s solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co.
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
About Tokyo
Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. We are hiring our first new graduate class - want to learn more?
About the role
As a Workshop Manager on Vehicle Operations team, you will be responsible for ensuring the smooth execution of vehicle repair operations and the overall management of our workshop facilities. You will not only coordinate repairs within Applied Intuition’s internal teams and third-party vendors but also oversee the procurement of equipment, parts, and inventory management. You will play a vital role in maintaining the facility's organization, service records, and real-time communication with cross-functional teams to ensure fleet readiness and safety.
At Applied Intuition, you will:
- Maintain a highly organized, safe, and efficient workshop environment (5S). Procure and manage necessary tools and shop equipment.
- Work closely with the Fleet Management team to schedule repairs, track vehicle status across multiple locations, and ensure minimal downtime.
- Manage the end-to-end parts lifecycle, including sourcing, inventory tracking, and managing lead times to ensure critical components are always available.
- Liaise with third-party vendors for routine service and specialized repairs. Handle negotiations, manage procurement payments, and oversee vendor performance.
- Ensure timely and accurate completion of service requests, work orders, and maintenance logs with high attention to detail.
- Monitor service metrics and develop daily plans based on vehicle availability to identify areas for improvement and implement corrective actions.
We’re looking for someone who has:
- 3+ years of experience as a Service Manager, Service Advisor, or Parts Advisor in an automotive workshop or dealership environment.
- Experience in warehouse or workshop facility management, including inventory control and equipment procurement.
- A safety-first mindset and meticulous attention to operational detail and documentation.
- Comfort working in a dynamic, fast-paced technical environment using dashboards, logs, and internal tools.
- Strong negotiation and organizational skills, with the ability to manage third-party vendors and internal stakeholders under time-sensitive conditions.
- Native level in Japanese and conversational level of Japanese
Nice to have:
- Experience with Fleet Management Systems (e.g., Fleetio) or Inventory Management Software.
- Experience with software tools like Slack, Jira, Confluence, and Google Workspace.
- Prior experience with Autonomous Vehicles (AV) or high-tech automotive projects.
- Prior coordination or dispatcher experience in field/service operations.
- Basic understanding of software deployments, telemetry, and vehicle health monitoring systems.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.