Account Manager
About Proxima
Most companies spend years trying to understand their customers. We already know them. Proxima is a data intelligence platform built on a proprietary, real-time database of over 70 million anonymized shopper personas and growing. We give B2C businesses the AI-powered intelligence they need to acquire customers profitably, retain them efficiently, and operate smarter at scale.
We're on a mission to put institutional-grade data intelligence within reach of every brand — not just the giants. Profitable growth starts with better data, and we've built the engine to prove it.
About The Role
As an Account Manager at Proxima, you will be responsible for ensuring our clients achieve and maximize their ROI through outstanding support and strategic guidance. The ideal candidate brings extensive experience in account management, excelling at client retention, contract renewals, and revenue expansion. You will leverage your expertise in data analysis and Paid Social best practices to drive measurable performance against client goals.
You’ll develop and implement account strategies with a sharp commercial acumen and an in-depth understanding of the Paid Social advertising landscape. Partnering closely with Sales and Media Buying teams, you’ll identify opportunities for growth and expansion within existing accounts. If you thrive in fast-changing environments, have a knack for project management, and enjoy collaborating across functions, this is the role for you.
What You'll Do
Build and manage strong client relationships, balancing Paid Social advertising performance and quarterly revenue objectives
Own the commercial relationship with clients, prioritizing contract renewals, client retention, and revenue growth
Develop and execute targeted audience building strategies to increase both the quality and quantity of high-intent leads
Analyze and interpret data and metrics to assess performance and adjust strategies as needed
Collaborate with Media Buying and Sales teams to create comprehensive campaign strategies across acquisition, retention, and remarketing goals
Track the success of campaigns using metrics such as CPA, CAC, ROI, and ROAS
Identify and pursue opportunities for growth and expansion within existing client portfolios
Deliver regular reporting and updates to clients on campaign performance and ROI
Act as a trusted advisor, helping clients achieve their business goals
Manage and lead projects, collaborating with cross-functional teams, and maintain exceptional, supportive client relationships
What We're Looking For
5+ years of experience in digital marketing, with a focus on Paid Media and analytics
Previous experience in a Marketing/Media Agency, Social Publisher, or as a Social Marketing Partner
Strong knowledge of Google and Meta analytics, including hands-on experience with Meta Ads Manager and Meta Analytics; experience with additional social publishers is a plus
Advanced analytical skills with the ability to translate data into actionable client insights
Demonstrated success in managing client relationships and driving business growth through digital marketing solutions
Excellent interpersonal skills and client management experience
Process-driven with strong project management skills and experience working with cross-functional teams
Ability to multitask and manage multiple projects simultaneously in a fast-paced, deadline-driven environment
Experience managing paid media performance across B2C/D2C client accounts
Bachelor’s degree in Marketing, Business, or a related field is required