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The Account Manager, Maryland & Delaware role at Aledade is an on-site position located in Annapolis, MD.

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Account Manager, Maryland & Delaware

AledadeAnnapolis, MD4w ago

Join our team as an Account Manager where you'll be the strategic bridge between healthcare practices and Aledade, driving success in value-based care contracts while directly impacting practice performance and revenue outcomes. You'll collaborate closely with health systems to align priorities and initiatives, ensuring both partners achieve their performance goals while advancing the shared mission of improving patient care through innovative value-based care models. This dynamic role offers the opportunity to build meaningful relationships with healthcare leaders while playing a crucial part in transforming how practices deliver and measure success in patient care.

This role supports our Maryland/DC and Delaware markets with travel expectations up to 50% for day trips throughout the region to engage with health system and practice partners.

Primary Duties

Represent the Aledade/Practice relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements. Utilize data analytics tools to monitor and communicate practices performances against key objectives, strategic plans. Develop project plans to ensure key objectives are achieved. Responsible for sharing applicable data with stakeholders within Aledade to ensure proper departments have information they need.

Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.

Provides and presents practice performance, financial overviews and economic impact related to performance and contract terms at the practice level to external executives and relevant practice stakeholders, clinical and executive. Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.

Work to assist in training office staff and physicians & providers ( in coordination with Aledade's Value Based Care Curriculum") on processes and technologies. Provide continual assessment of practice’s and staff’s training.

Lead a team of specialists who will engage with strategic partners at your direction in areas such as performance goal development, workflow education, technology training, customer satisfaction, and data analysis and presentation.

Minimum Qualifications:

Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs.

8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.

5 years of experience with executive level communication - written and verbal.

Demonstrated knowledge of value based care contracts across all patient types.

Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.

Preferred Key Skills and Abilities:

Excellent organizational and project management skills, and team-building skills.

Familiarity with process mapping and work-flow analysis tools.

Excellent computer skills and willingness to learn additional software applications.

Physical Requirements:

Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Ability to travel approximately 50% throughout the Maryland/DC and Delaware markets for day trips to health system and practice partners (going onsite 2-3 days a week).

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

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And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Account Manager, Maryland & Delaware

Primary Duties

Minimum Qualifications:

Preferred Key Skills and Abilities:

Physical Requirements:

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